eBay Feedback Problems 10-26-22

Liz Morton
Liz Morton


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eBay buyers and sellers report they are unable to leave feedback today on both the regular website and in the mobile app - attempts to do so are met with a generic error message that says "Oops! Something went wrong. Please try again."

It appears to be a worldwide, sitewide issue with reports coming in from the UK and Australia as well as the US.

Unable to leave feedback for anything
Have several items I need to leave feedback for and all I get after repeatedly writing the feedback on more than one item is โ€œWe ran into a problem. Please try again.โ€ Try again when and how often?

Have several items I need to leave feedback for and all I get after repeatedly writing the feedback on more than one item is "We ran into a problem. Please try again." Try again when and how often?

Feedback on eBay iOS app not working
Canโ€™t leave feedback. Keeps coming back with an error. Tried signing out, restarting phone, deleting and reinstalling app. Still not working. Messages and other functions working.

Canโ€™t leave feedback. Keeps coming back with an error. Tried signing out, restarting phone, deleting and reinstalling app. Still not working. Messages and other functions working.

Canโ€™t Leave Feedback
I need to leave feedback for a few items, but when I fill out all the options and click the button, I get a โ€œWe ran into an error, please try againโ€ message. This happens on every item, not just a specific one. Is there a problem with the system at the moment?

I need to leave feedback for a few items, but when I fill out all the options and click the button, I get a "We ran into an error, please try again" message. This happens on every item, not just a specific one. Is there a problem with the system at the moment?

Leaving Feedback Glitch
Anyone else able to leave their buyers feedback today? I have tried through the awaiting dispatch page and keep getting an error message. Then tried through Seller Hub Leave Feedback and cannot leave feedback that way neither.

Anyone else able to leave their buyers feedback today?

I have tried through the awaiting dispatch page and keep getting an error message. Then tried through Seller Hub Leave Feedback and cannot leave feedback that way neither.

eBay support on Twitter says "this is not a known issue" however, they are currently being flooded with reports, so I suspect it will become a "known issue" shortly.

I'll update as soon as I have more information, in the meantime, let us know in the comments below if you're experiencing this eBay feedback issue!

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Liz Morton is a seasoned ecommerce pro with 17 years of experience in online sales & marketplaces, providing expert commentary, analysis & news about eBay, Amazon, Etsy & more at Value Added Resource!