Liz Morton

Liz Morton is founder and editor of Value Added Resource. She spent 17+ years operating ecommerce businesses before launching VAR. Her reporting focuses on seller experience, marketplace strategy and corporate accountability.

eBay Head of Business Development Gives Sellers Tips To Jumpstart Slow Sales Members Public

eBay Head of Seller Business Dev shares tips to jumpstart slow sales from listing & shipping strategies to pricing, sourcing, & Promoted Listings.


eBay

New Etsy Terms Of Use, Seller & Shipping Policy Updates Effective September 15, 2024 Members Public

Etsy has updated Terms of Use, Seller & Shipping policies impacting FedEx Smartpost claims, gift cards, arbitration & more as of September 15, 2024.


Etsy

Value Added Resource Week In Review 8-11-24 Members Public

eBay search redesign, AI policy enforcement, MN delivery fee error; Amazon storage overage fee; Poshmark Listing Streaks; Funko settlement & more!


Week In Review

Funko To Pay $2.1 Million in Legal Fees To Settle Lawsuit Over Alleged Misleading Statements By Ex-CEO & Others Members Public

Funko to pay $2.1 million in legal fees to settle shareholder suit alleging ex-CEO & others breached fiduciary duties with misleading statements.


News

Amazon Drops FBA Inventory Storage Overage Fees Retroactively Back To July 1 Members Public

In rare move, Amazon drops inventory storage overage fees for FBA sellers in the United States, Europe, United Kingdom & Canada.


Amazon

eBay Sellers Miss Multi-Level Discounts In Apparent Sales Event Overhaul Members Public

eBay sellers have noticed a change in Sale Event markdowns removing the option to offer multiple tiered discount levels and they are not happy!


eBay

Is eBay's Search Redesign Really More Intuitive, Seamless & Rich? Members Public

eBay Tech Blog touts search redesign with seamless, intuitive features; users struggle to find anything actually new or innovative in the update.


eBay

Poshmark Gamifies Listing Process With New Listing Streaks Reward Program Members Public

Poshmark looks to gamify listing process, hoping to get more items on the site by offering rewards to sellers for maintaining weekly listing streaks.


Poshmark

eBay Charges Minnesota Road Improvement & Delivery Fee On Orders That Don't Meet $100 Threshold Members Public

eBay is charging some buyers new Minnesota Road Improvement & Delivery Fee in error, applying the tax incorrectly to orders below $100 threshold.


eBay

Amazon & Etsy Add Regulatory Fees For Canada Digital Services Tax Compliance Members Public

Amazon, Etsy react to Canada's Digital Services Tax with Regulatory Operating fees passing compliance costs to sellers on their platforms.


Fees & Payments

eBay Social Sharing Tool Adds YouTube Option To Promote Item Videos Offsite Members Public

eBay adds new platform to social media sharing tool, empowering sellers to post item videos directly to YouTube to draw more traffic to the site.


eBay

eBay Uses AI To Detect Sellers Skirting Cancellation Policies - What Happens When Bots Get It Wrong? Members Public

eBay is turning to AI to detect & punish sellers who try to skirt cancellation policies, but what happens if the bots don't always get it right?


eBay

Value Added Resource Week In Review 8-4-24 Members Public

eBay Q2 earnings, service metrics penalties, AI image-based listing; Etsy Insider membership program; Amazon liable for defective items & more!


Week In Review

CPSC Rules Amazon Must Recall Dangerous Items Sold By 3rd Party FBA Sellers Members Public

Consumer Product Safety Commission rules Amazon was a distributor of dangerous & defective products, legally responsible for recall.


Amazon

Fiverr Buys AutoDS As Major Marketplaces Crackdown On Dropshipping Members Public

Fiverr acquires automation tool AutoDS in deal that could prove ill-timed as major ecommerce marketplaces crackdown on arbitrage dropshipping.


News

New eBay Tool To Help Sellers Track Earnings & COGS Suffers Premature Launch Failure Members Public

eBay's new tool to help sellers track earnings & cost of goods suffers embarrassing premature launch failure with broken links & incorrect data.


eBay

eBay Return Fraud Exposes Service Metric Penalty Conflicts & Seller Protection Failures Members Public

eBay seller faces potentially business-killing penalty fees as return fraud & abuse expose Service Metrics conflicts & seller protection failures.


eBay

eBay Buyers Push Back On Ads Inserted In Purchase History Members Public

Buyers are expressing frustration with latest update to the eBay app that inserts intrusive & disruptive ads into purchase history experience.


eBay
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