Value Added Resource Week In Review 7-7-24

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review!

eBay News

Is eBay's Magical Listing tool the "Best Overall Generative Al Solution" currently on the market? According to Tech Breakthrough LLC, it's at least the best one submitted to their 7th annual AI Breakthrough Awards - but is it a well deserved honor for tech innovation or just marketing hype?

eBay Wins “Best Generative AI Solution” Award - Well Deserved Honor Or Marketing Hype?
eBay has won Best Gen AI Solution at the 2024 AI Breakthrough Awards - is it a well deserved honor for tech innovation or just marketing hype?

eBay is seeking expert help to turn around outdated tech reputation with new Technology Communications role, leveraging media connections and PR to promote Chief Technology Officer Mazen Rawashdeh and "position eBay as a top-tier technology company."

eBay’s Tech Image Overhaul: Is Media Manipulation Covering Up Executive Leadership Failures?
eBay looks to shed outdated reputation with new comms role using media to promote CTO Mazen Rawashdeh & “position eBay as a top-tier tech company.”

UX design changes for eBay's Send Offer functionality temporarily removed the option to add a coupon to be used for a future order when sending seller initiated offers.

eBay Send Offer Change Removes Option To Add Coupons, Curtailing Repeat Buyer Activity
eBay Send Offer UX changes remove option to add coupon for future order, curtailing important tool to drive repeat buying traffic.

eBay is introducing automatic positive feedback ratings for new sellers in the UK to "help [users] buy and sell with confidence" as global feedback and ratings overhaul continues.

eBay Introduces Automatic Positive Feedback For New UK Sellers
eBay testing providing automatic positive feedback ratings for some UK sellers as global feedback & ratings overhaul continues.

Other Ecommerce News

Etsy has updated their Adult Nudity, Sexual and Mature Content policies, cracking down on explicit content and items that have proliferated across the site causing brand damage as well as media and investor scrutiny.

Etsy Updates Mature Content Policy With New Limitations On Nudity, Adult Toys & Sexual Accessories
Etsy has updated their Adult Nudity, Sexual & Mature Content policies, cracking down on explicit content & items across the site.

Sellers say Etsy ad campaigns are being set up without their permission, costing them extra fees and raising concerns about ongoing glitches with the new Etsy listing form.

Etsy Ad Campaigns Set Up Without Seller Permission As New Listing Form Bugs Continue
Etsy sellers say ad campaigns are being set up without permission, costing extra fees & raising concerns about ongoing glitches with new listing form.

Amazon sellers are scrambling to reupload business insurance information after another "bots gone wild" situation sends warnings in error.

More Amazon Bot Troubles As Sellers Get Business Insurance Expiration Warnings In Error
Amazon sellers are scrambling to reupload business insurance information after another “bots gone wild” situation sends warnings in error.

Updates

eBay Chief Legal Officer Marie Oh Huber has officially completed her transition out of the company after announcing her departure back in March.

Interim GC Ken Ebanks brings extensive M&A experience to the table which could come in handy as eBay faces scrutiny of TCGPlayer & Goldin acquisitions & enhanced compliance monitoring as part of cyberstalking deferred prosecution deal.

eBay Chief Legal Officer Marie Oh Huber Announces Departure
Chief Legal Officer Marie Oh Huber is stepping down after almost 9 years as company faces ongoing litigation & increasing regulatory scrutiny.

Mercari has still not responded to requests for comment or made any explicit public disclosure of mass layoffs in the US, but a July 1st Issuance of New Shares as Restricted Stock Units (RSU) Award Plan shows RSUs were granted to 103 employees at the US subsidiary - a significant reduction from the previous awards granted 20 198 US employees in April.

Mercari US Undertakes Mass Layoff Months After Major Fee Structure Shakeup
Mercari US has undertaken a significant mass layoff, eliminating 45% of staff months after major fee structure & business operations shake up.

The U.S. District Court for the Northern District of Georgia has halted Georgia’s INFORM Act amendments in its Act 564 from going into effect.

Ecommerce Marketplaces Fight CA, GA Seller Verification Legislation
CA & GA seek to expand seller verification requirements beyond INFORM Act to also apply to classified ad sites where payments are made offline.

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Week In Review

Liz Morton Twitter Facebook LinkedIn

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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