Value Added Resource Week In Review 4-23-23

Liz Morton
Liz Morton


Welcome to the Value Added Resource ecommerce news week in review!

eBay News

Luxury resale outlet Cudoni is going out of business just three months after raising £7.5 million in funding led by eBay's venture capital arm.

Luxury UK Resale Outlet Cudoni Closes 3 Months After eBay Ventures Investment
Luxury resale outlet Cudoni is closing 3 months after raising £7.5 million, partly backed by eBay Ventures.

eBay has expanded sneaker authentication in the UK market to include children's shoes that meet certain brand and price criteria.

eBayUK Expands Sneaker Authentication To Kids Shoes
eBayUK expands Authenticity Guarantee program to include children’s sneakers that meet brand & price criteria.

Buyers are dismayed by changes being made to the purchase history and summary pages, making it more difficult to leave feedback and find tracking information for their orders.

eBay Buyers Frustrated With Changes To Purchase History, Summary Pages
eBay buyers dismayed by changes to purchase history & summary pages making it harder to leave feedback & see tracking.

A major glitch is impacting image display in eBay listings, causing the first picture to be too small, blurry and/or not able to zoom in and raising seller concerns about lost sales.

eBay Image Size Resolution Glitch 4-20-23
eBay users report glitch causing the first image on listings to be too small, blurry and/or not able to zoom in.

Other Ecommerce News

A new report from Consumer Intelligence Research Partners (CIRP) suggests Prime membership is stagnating - are price increase and slower delivery to blame?

Amazon Prime Growth Flat As Price Increases & Service Lags
Consumer Intelligence Research Partners reports Amazon Prime membership stagnant - are price hike & slow delivery to blame?

Amazon has announced a new Anti-Counterfeiting Exchange information sharing partnership that allows participating stores to report and monitor bad actors who attempt to sell fake goods.

Amazon Collaborates On Anti-Counterfeiting Exchange
Amazon’s Anti-Counterfeiting Exchange allows stores to share info on bad actors attempting to sell fake goods.

Etsy's Trust and Safety team posts update on what the company is doing to keep the marketplace a safe place in 2023, but community members say the increased use of automation and impact of Etsy's purchase protection program has made the platform less safe for sellers.

Etsy Touts Increased Safety, Counterfeit Crackdown & Transparency Report
Etsy Trust & Safety updates on efforts to keep the marketplace a safe place for buyers & sellers in 2023.

Mercari is the latest marketplace getting into the Generative AI craze with ChatGPT powered shopping assistant.

Mercari Jumps On ChatGPT Bandwagon With AI Shopping Assistant
Mercari marketplace gets into the latest tech craze with ChatGPT powered AI shopping assistant.

Pitney Bowes is going direct to consumer through a third party retailer for the first time with its PitneyShip Cube thermal shipping label printer with an integrated scale now available on Amazon.

Pitney Bowes PitneyShip Cube Now Available On Amazon
PitneyShip Cube thermal label printer with scale now available on Amazon as Pitney Bowes looks to expand sales.

UK marketplace OnBuy is making moves to improve the payments experience for both buyers and sellers in 2023, introducing Klarna Buy Now Pay Later and new ways for sellers to get paid.

OnBuy Upgrades Payments With Klarna Buy Now Pay Later Options
UK marketplace OnBuy is improving payments experience with Klarna Buy Now Pay Later & new ways for sellers to get paid.


Q1 2023 earnings calls kick off with eBay and Facebook/Meta on April 26, Amazon and Pinterest on April 27, Etsy on May 3, Shopify and BigCommerce on May 4, PayPal May 8, and Walmart on May 18.

Q1 2023 Ecommerce Earnings Call Roundup
Q1 2023 earnings calls are just around the corner - track important ecommerce marketplace earnings dates here!

eBay appears to be A/B testing Call To Action verbiage on Promoted Display ads beta test, leading to confusion for buyers and false suggestions that competing stores are "related."

New eBay Promoted Display Ads For Stores Seen In The Wild
Is eBay testing Promoted Display ads that will promote competing stores in prominent listing page placement?

eBay is now displaying a "show more" button for item specifics and a "see full description" button for the description, hiding even more critical seller provided information.

eBay Hides Listing Descriptions Behind Show More Button
eBay tests length limit in listing descriptions, hiding important seller-provided info behind “show more” button.

And eBay has finally rolled out Social Media sharing tool to more sellers with stores in the US, UK, and Australia but there's still no sign of the Final Value Fee discount for social sharing promised at eBay Open in 2021.

eBay Social Media Beta For Stores Rolls Out To Select Sellers
eBay testing Social Media beta functionality for stores, currently enabled for Facebook, Instagram, & Pinterest.

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Week In Review

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!

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