Welcome to the Value Added Resource ecommerce news week in review!
eBay has been found criminally liable in connection to the 2019 cyberstalking of journalists Ina and David Steiner of EcommerceBytes, agreeing to pay a penalty of $3 million and undergo 3 years of compliance monitoring as part of a deal to defer further prosecution.
eBay has updated their user agreement for users in Ireland for the first time since June 2021, with changes effective February 11, 2024 to comply with new legislation as a result of the Digital Services Act.
eBay has finally broken their silence on the shipping fluctuations many sellers have experienced over the last week.
While they declined to state whether it was a technical issue or intentional change, they have backtracked, reverted to the old rates and promised impacted sellers will be credited if they paid the higher rates.
Shipping and tracking functions on the site experienced several other issues this week, with sellers unable to manually add tracking numbers and problems with the format for pting labels.
Sellers are reporting listings showing extra long delivery estimates or being required to ship orders on Sundays - is eBay changing their working day and cutoff time settings without their knowledge?
Are high postage costs, lack of free shipping driving buyers away? eBay Australia surveys buyers & sellers to find out!
eBay says Authenticity Guarantee for trading cards, sneakers, watches and jewelry builds trust for buyers, leading to a boom in sales in key "enthusiast categories" but are long delays and inconsistent results chasing buyers away?
The eBay community chat for January has been pushed back a week, raising questions about whether a Winter Update may be coming soon.
Other Ecommerce News
Q4 2023 earnings calls are just around the corner and we'll soon find out how well major ecommerce companies fared during the all important holiday shopping season!
USPS says delivery performance is stable despite declines in reported on time delivery for October 1 through December 29, with only 85.4% of first class mail delivered on time.
Etsy sellers in Turkey report a troubling wave of stores being shut down with no explanation and no recourse for appeal - is this another round of bots gone wild on the platform?
Amazon has notified sellers they will need to update their listings to remove unsupported documents like 2D CAD, 3D CAD, Application Guides, Brochures, Comparison Charts, Compatibility Guides, FAQs, Size Guides, Specification Sheets, and Product Documentations from their item pages.