Etsy Sellers Panic As Listings Go Missing From Shop Manager

Liz Morton
Liz Morton


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UPDATE:

Etsy says this issue is now resolved.

[RESOLVING] Listing page in Shop Manager displaying as blank
Hey all! There’s a fix in process that will have the Listing page in Shop Manager back to normal shortly. Keep an eye on this thread for an update when the fix is live. Thanks!

Just got an update from the team that the fix is live! I loaded up my shop and the Listing page is loading, so everyone should be good to go at this time. If you're still seeing the blank page, please clear your cache and cookies to assure you've got a fresh connection before trying again.


Etsy sellers are panicking as Shop Manager is completely blank with all listings missing from the seller view.

Listing Page Blank
Is anyone else having trouble this evening with the etsy listing page blank Nothing comes up ?

Is anyone else having trouble this evening with the etsy listing page blank

Nothing comes up ?

All blank for me also. I have a customer waiting for her custom listing and everything has disappeared! Hope we are all back up and running soon.

I can pull up listings on my iPhone but not on desktop Chrome.

I opened a chat with Etsy Sellers support to make sure they were aware of the issue. I was given this response, so at least we know they are aware of the issue:

"This appears to be a temporary glitch, and I would recommend checking back later as the issue may be resolved by then.
You can check back in sometime and if the issue still persist contact us immediately.

Our engineers are currently looking into what's causing the Listing management page to display as blank and I’ve added all of the details from this ticket to their investigation so they have more information to work with."

Listing page on my back end is GONE.
I go to listings and there is nothing there. I’ve cleared my browser and log out and back in. Still blank.

I go to listings and there is nothing there. I've cleared my browser and log out and back in. Still blank.

I been wondering when all the changes that etsy makes constantly to the site is going to cause major problems, if not crash it one day. They just need to leave the site alone for while. The customers and sellers are not happy. Mainly the buyers.

Listings down - Spoke with Etsy via Chat
I don’t think Etsy chat reps are aware that Listings is down. I was told to try some basic troubleshooting tips which did not work, so I let them know that it is being brought up in Forums and I’m not the only one experiencing this. Hope to see it back up soon, fingers crossed.

I don't think Etsy chat reps are aware that Listings is down. I was told to try some basic troubleshooting tips which did not work, so I let them know that it is being brought up in Forums and I'm not the only one experiencing this. Hope to see it back up soon, fingers crossed.

Etsy has acknowledged the issue and says they are currently working on a fix.

[RESOLVING] Listing page in Shop Manager displaying as blank
Hey all! There’s a fix in process that will have the Listing page in Shop Manager back to normal shortly. Keep an eye on this thread for an update when the fix is live. Thanks!

There's a fix in process that will have the Listing page in Shop Manager back to normal shortly. Keep an eye on this thread for an update when the fix is live.


Let us know in the comments below how this Etsy glitch is impacting your business!

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!