Liz Morton

Liz Morton is founder and editor of Value Added Resource. She spent 17+ years operating ecommerce businesses before launching VAR. Her reporting focuses on seller experience, marketplace strategy and corporate accountability.

eBay "Right-Sizing" Operations As Draper, UT Campus Goes Up For Sale Members Public

eBay looks for new Utah home as 36-acre Draper campus for US-based customer service, trust & safety operations goes up for sale.


eBay

eBay Adds AI Coupon Code Suggestions, Shows Coupons In Google Search But Ignores Role Promoted Listings Plays In Uncompetitive Prices Members Public

eBay podcast shares updates on how coupons & discounts help drive sales, but hosts ignore role Promoted Listings plays in driving up prices on site.


eBay

Mercari Backtracks On New Return Policy, Reverts Back To Not As Described Only Members Public

A month after launching returns for any reason, Mercari reverts to previous policy only allowing returns for damaged or not as described items.


Mercari

Etsy Father's Day Sale Snafu Changes Minimum Price, Opts Some Sellers In Without Notice Members Public

Some Etsy sellers report Father's Day discount activated without their knowledge, others say bug is changing minimum price settings for sale too.


Etsy

Mercari Plans Dynamic Pricing For New Buyer Fees That Will Adjust With Supply & Demand Members Public

A month into buying & selling fee shakeup, Mercari considers system that would dynamically adjust fees based on supply and demand.


Mercari

Value Added Resource Week In Review 5-12-24 Members Public

eBay post-sale offers price matching, add to cart in search; USPS July rate increase; Amazon return fees; Etsy dropshipping crackdown & more!


Week In Review

Amazon FBA High Returns Fees Coming In June 2024 Members Public

Amazon will begin charging a returns processing fee for Fulfilled By Amazon (FBA) products with a high return rate, effective June 1, 2024.


Amazon

USPS July 2024 Rates - Parcel Select Increase; No Change For Ground Advantage, Priority & Express Members Public

USPS Parcel Select rates will increase ~25% in July 2024, Ground Advantage, Priority Mail and Priority Mail Express rates will stay the same.


USPS

Etsy Gives AutoDS, ShineOn & CShip The Boot In Dropshipping Crackdown Members Public

Etsy may finally be beginning to crackdown on dropshippers, disabling API access for AutoDS, ShineOn, and CJDropshipping (CShip).


Etsy

eBay Taps Students To Solve Fitment Challenge In 2024 University Machine Learning Competition Members Public

eBay's 2024 machine learning competition tasks students with solving vehicle fitment challenges, with winners vying for summer internship.


eBay

eBay Execs Tout AI Prowess For Ads & Marketing, Ignore AI-Powered Fake Art Detection Members Public

Chief AI Officer & CMO pump up AI ads, search & marketing efforts but experts say eBay is missing how AI can help spot fake art on the platform.


eBay

eBay Community Hosts "Ask Me About Product Research" Chat Members Public

eBay is kicking off a new "Ask Me About" series in the community forum with a dedicated discussion topic all about Product Research (Terapeak).


eBay

eBay Adds Quick View Add To Cart Button To Search Results, Bypassing Listing Pages Members Public

eBay tests new ways to streamline purchase process, adding Add To Cart Button in search that opens Quick View, allowing buyers to skip listing page.


eBay

eBay Captcha Missing Pictures Blocks User Access To Site Members Public

eBay users report being unable to access important areas of the site today after a Captcha glitch left them unable to log in.


eBay

eBay Mother's Day Gift Card Promo Sells Out In Less Than 24 Hours Members Public

eBay's Mother's Day Gift Card discount promo sells out in less than 24 hours - was it a real deal or just bait to lure buyers in?


eBay

eBay Testing Price Match Post-Sale Offers Feature, Sellers Face Continued Discounting Pressure Members Public

eBay is testing a new price match post-sale offers feature that may allow sellers to save orders from cancellation - for a price.


eBay

Value Added Resource Week In Review 5-5-24 Members Public

eBay Q1 2024 earnings, live shopping on desktop, missing listing descriptions; Etsy CEO's thoughts on AI & handmade; Whatnot local pickup & more!


Week In Review

eBay Listings Missing Descriptions Due To Server Errors Members Public

eBay listings are once again missing description information as details are either completely missing or replaced by a server error message.


eBay
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