Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

Q4 2023 Ecommerce Earnings Call Roundup Members Public

Q4 2023 earnings calls are just around the corner - track important ecommerce marketplace earnings dates here!


Earnings

eBay Surveys Australian Buyers & Sellers About Shipping Costs Members Public

Are high postage costs, lack of free shipping driving buyers away? eBay Australia surveys buyers & sellers to find out!


eBay

Amazon Warns Sellers To Update Items With Unsupported Documents By February 26 Members Public

Amazon has notified sellers they will need to update their listings to remove unsupported documents by February 26.


Amazon

eBay January Community Chat Postponed, Winter 2024 Seller Update Coming Soon? Members Public

The eBay community chat for January has been pushed back a week, raising questions about whether a Winter Update may be coming soon.


eBay

Is eBay Changing Sellers' Working Days & Cutoff Times Without Their Knowledge? Members Public

Sellers report long shipping & delivery timeframes, shipping required on Sunday - is eBay changing working days & cutoff without their knowledge?


eBay

USPS Reports 5%+ Decline In On Time Delivery For Q4 2023, Calls Performance "Stable" Members Public

USPS says delivery performance is stable despite only 85.4% of first class mail delivered on time October 1 - December 29.


USPS

Value Added Resource Week In Review 1-7-24 Members Public

eBay fake discounts, sneaky shipping increase, Price Guide & Collection updates; Etsy community going private; TikTok Shops fee hike & more!


Week In Review

eBay Sneaks In USPS Shipping Increase Effective January 8, 2024 Members Public

eBay sneaking in stealth USPS rate increase 1-8-24 with no warning, despite previous promise to "try" to give two weeks notice of changes.


eBay

eBay Publishes Full List Of Categories Eligible For Standard Envelope Shipping Service Members Public

3 years after eBay Standard Envelope launch, eBay finally publishes full list of categories & subcategories that qualify for the service.


eBay

Pitney Bowes & PackageHub Partner On National ‘No-Box/No-Label’ Returns Drop-off Network Members Public

Pitney Bowes & PackageHub launch national returns drop-off network to enable no-box & no-label returns at 1,000 locations across the US.


Pitney Bowes

Etsy Takes Community Forum Private, Limits API Access To Protect Users From Scams Members Public

Etsy is restricting access to community forums over security concerns, but will it shield the company from public scrutiny too?


Etsy

TikTok Shop Announces Major Fee Hike In 2024 Members Public

TikTok Shop hit the ground running in 2023 with low initial fees & promotional fee waivers, but a major fee hike is in store for 2024!


TikTok

eBay Loses Head of Business Development To Walmart Marketplace Members Public

eBay's Head of Business Development, Kohl Perkins, is moving on after ~7 years, taking Sr Director Business Strategy role at Walmart Marketplace.


eBay

eBay Updates Price Guide & Collection Tool For Trading Card Enthusiasts Members Public

eBay is making updates to Price Guide & Collection tool, providing more ways to organize card collections & access new features for eBay Vault.


eBay

New Year, Same Fake eBay Coupon Discounts With Shady Strikethrough Pricing Members Public

The new year is a time for resolutions to "do better", but when it comes to eBay coupons & discounts, shady fake strikethrough pricing continues.


eBay

Etsy Sellers Sound Off On "Vital Few" Initiatives CEO Should Prioritize In 2024 Members Public

Sellers have some strong suggestions for Etsy CEO Josh Silverman's "Vital Few" initiatives in 2024.


Etsy

Value Added Resource Week In Review 12-31-23 Members Public

eBay nudges sellers to reduce shipping costs; Bonanza Vercado webstores; Corporate Transparency Act reporting & top stories from 2023!


Week In Review

Corporate Transparency Act Beneficial Ownership Reporting: What Online Businesses Need To Know Members Public

Corporate Transparency Act Beneficial Ownership Reporting requirements go into effect January 1, 2024 - here's what you need to know!


Legal
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