Value Added Resource Week In Review 6-9-24

Welcome to the Value Added Resource ecommerce news week in review!

eBay News

eBay will no longer allow users to pay with American Express starting in August, as credit card fee negotiations hit a standstill with neither side willing to budge.

eBay To Cut Off American Express Amid Credit Card Fee Negotiations

eBay will no longer allow buyers to use American Express on the site starting in August as credit card fee negotiations hit a standstill.

Value Added ResourceLiz Morton

AI powered background enhancement is here, allowing sellers to place items on a variety of generated backdrops for more professional looking presentation - check out the details and full demo from Value Added Resource!

eBay Launches AI Powered Image Background Enhancing Tool In App

eBay launches AI background enhancer, allowing sellers to place items on a variety of generated backdrops for more professional presentation.

Value Added ResourceLiz Morton

eBay is also testing adding generative AI more overtly into search and discovery with conversational query prompting to curate more personalized results.

eBay Testing New AI Search & Discovery Features To Curate Personalized Search Experience

eBay tests adding generative AI more overtly into search & discovery with conversational query prompting to curate more personalized results.

Value Added ResourceLiz Morton

VP Global Regulatory, Trust & Monetization Andrea Stairs was in the hot seat at this week's Summer Seller Check In, facing tough questions about recent feedback removal policy changes, acknowledging that "gaps" in automated enforcement often deny removal requests that should qualify under current policies and promising not only to fix those issues but also to expand those policies to include more protection for all sellers.

eBay Faces Heated Questions About Feedback Removal At Summer Seller Check In

eBay VP Andrea Stairs was in the hot seat at today’s Summer Seller Check In, facing tough questions about recent feedback removal policy changes.

Value Added ResourceLiz Morton

The seller check in was also used to officially announce the dates for eBay Open 2024, with the virtual seller conference slated to take place September 25-26.

eBay Open 2024 Virtual Seller Conference Scheduled For September 25-26

eBay Open annual virtual seller conference will be held September 25-26, 2024 with possible live studio events too - stay tuned for details!

Value Added ResourceLiz Morton

eBay is finally taking action to crackdown on policy-violating Amazon dropshippers, blocking Aquiline & Bluecare Express shipping methods that are often used to circumvent dropshipping policies.

eBay Blocks Aquiline & Bluecare Express Shipping In Amazon Dropshipping Crackdown

eBay cracks down on policy-violating Amazon dropshippers, blocking Aquiline & Bluecare Express shipping used to circumvent dropshipping policies.

Value Added ResourceLiz Morton

US sellers will soon be able to leverage eBay International Shipping hubs to help reduce friction and risk of shipping to domestic locations in Alaska, Hawaii, and Puerto Rico.

eBay International Shipping Program Expands To Include Alaska, Hawaii & Puerto Rico

US sellers will soon be able to leverage eBay International Shipping to help reduce friction & risk of selling to domestic locations in AK, HI & PR.

Value Added ResourceLiz Morton

Sellers were frustrated this week with listing glitch that interrupted their workflow and created room for error as the listing form started in middle of the page when trying to sell similar, revise, relist or create new items.

eBay Sell Similar, Revise & Relist Listing Glitch Frustrates Sellers

eBay sellers frustrated by glitch that interrupts workflow as listing form starts in middle for sell similar, revise, relist or create new items.

Value Added ResourceLiz Morton

Over a month and 260 seller comments later, eBay staff have finally confirmed the post-sale offer/price match functionality some users had observed was a test that has now ended.

eBay Testing Price Match Post-Sale Offers Feature, Sellers Face Continued Discounting Pressure

eBay is testing a new price match post-sale offers feature that may allow sellers to save orders from cancellation - for a price.

Value Added ResourceLiz Morton

Other Ecommerce News

Sellers are not holding back their thoughts on a new test Etsy appears to be running that uses AI to summarize product reviews on the site - in short, they hate it.

Etsy Tests AI Review Summaries - Sellers Say They Hate It

Sellers are not holding back about a new Etsy test that uses AI to summarize product reviews on the site - in short, they hate it.

Value Added ResourceLiz Morton

Amazon is facing a £1 billion collective action filed by the British Independent Retailers Association this week at the Competition Appeal Tribunal in London on behalf of retailers who say the company's UK marketplace illegally misuses their data and manipulates the Buy Box to benefit its own commercial operational and profit interests.

UK Retailers File £1B Damages Claim Against Amazon For Misuse Of Proprietary Data

Amazon faces £1B collective action from British Independent Retailers Association alleging illegal misuse of seller data to manipulate Buy Box.

Value Added ResourceLiz Morton

Live selling platform Whatnot continues their impressive pace of product updates, adding new tools and features that may be particularly helpful for multi-channel sellers looking to branch out from competitors like eBay.

Whatnot Adds New Tools For Saving Drafts, Managing Inventory & Tracking Stats

Whatnot continues product updates with new tools for saving drafts, mobile image capture, CSV uploads, & dashboard reporting.

Value Added ResourceLiz Morton

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