Value Added Resource Week In Review 6-30-24

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review!

eBay News

The Summer 2024 eBay Seller Update is here! Checkout all the details including marketing and advertising changes, reporting and payment updates, international shipping and regulations, and more!

eBay Summer 2024 Seller Update
eBay’s 2024 Seller Update is here with marketing & advertising changes, reporting & payment updates, international shipping, regulations & more!

eBay also included updates to the User Agreement in this update with changes to sections about AI use, binding contracts, and contention moderation.

eBay User Agreement Update July 2024 - AI Use, Binding Contracts & Content Moderation
eBay user agreement update July 2024- get a side by side comparison of changes to AI use, binding purchases, content & conduct moderation & more!

Some buyers are no longer seeing seller names displayed in search results due to now confirmed intentional testing eBay is running on the site.

eBay Not Showing Seller IDs In Search Results - Another Glitch Or Test?
Some eBay buyers no longer see seller IDs displayed in search results, leaving them once again wondering if it’s a glitch, test, or phased change.

New unannounced updates to the eBay feedback page design are also causing confusion and concern for both buyers and sellers as the platform continues march to morph seller feedback into product reviews.

Unannounced eBay Feedback Changes Cause Confusion & Concern
New unannounced changes to eBay feedback page design raises buyer & seller concerns as user feedback continues to morph into product reviews.

eBay has finally figured out how to fill the gap left when they lost PayPal Working Capital loans, introducing a new financing product through Liberis that allows seller payback with a percentage of sales rather than a fixed monthly payment.

eBay Partners With Liberis For Business Cash Advance Loans, Filling Gap Left By PayPal Split
eBay partners with Liberis to offer Business Cash Advance financing, finally filling gap left by loss of PayPal Working Capital loans.

The PR machine was working overtime today to promote a special Elton John Aids Foundation Charity livestream event auctioning off pre-loved clothing from the star to raise funds for HIV/Aids awareness, but in classic eBay fashion all the starpower in the world wasn't enough to overcome almost three decades of tech debt and poor leadership.

eBay Live Elton John Charity Event: Embarrassing “Tech Led Reimagination” Debacle
eBay Live Elton John Aids Foundation charity livestream event turns into embarrassing example of technical misexecution & poor leadership.

VP Global Collectibles Gene Cook, who oversaw launch of eBay Live and acquisition of TCGPlayer and Goldin Auctions, has announced his departure, leaving leadership of multi-billion dollar key focus vertical up in the air at a critical time for the company.

eBay VP Collectibles Gene Cook Exits, Leaving Leadership Up In The Air For Key Focus Vertical
eBay VP Collectibles Gene Cook exits, leaving leadership of multi-billion dollar key focus vertical up in the air at critical time for company.

eBay's current VP & Deputy General Counsel Markets & Privacy Ken Ebanks will be stepping up to take over the role of interim General Counsel as Marie Oh Huber complete's previously announced exit.

eBay’s Ken Ebanks Steps In As Interim General Counsel As Marie Oh Huber Exits
eBay VP & Deputy GC Markets & Privacy Ken Ebanks to serve as interim General Counsel as Chief Legal Officer Marie Oh Huber departs the company.

Other Ecommerce News

Mercari is tweaking the item page design to provide more buyer fee transparency as major strategy shift fails to deliver hoped for short-term GMV results.

Mercari Tests Showing Buyer Fees On Item Pages To Avoid Cart Abandonment At Checkout
Mercari tweaks item page design to provide buyer fee transparency as major strategy shift fails to deliver hoped for short-term GMV results.

Shipping label providers are giving users short notice of upcoming changes to USPS Priority and Ground Advantage rates set to take effect July 1, 2024.

USPS Negotiated Rate Changes For Priority & Ground Advantage July 1, 2024
Shipping provider Pirate Ship warns users of upcoming increases to USPS Priority & Ground Advantage rates set to take effect July 1, 2024.

Amazon sellers panicked as an apparent "bots gone wild" situation is incorrectly identifying thousands of items as plants or seeds, leading to mass deactivations and warnings for "listing in the wrong category."

Amazon Bot Wrongly Flags Items As Seeds Or Plants In Mass Deactivation Meltdown
Amazon sellers panic as listings are incorrectly flagged as plants or seeds, leading to mass deactivations & account warnings.

Etsy has announced sellers in the US and Canada will finally be able to set processing schedules to allow extra time for some postal holiday closures.

Etsy Sellers Can Now Set Holiday Processing Schedules - Check Your Settings!
Etsy sellers in US & Canada can now set processing schedules to allow extra time for some holiday closures - but check those settings carefully!

And Etsy-owned musical instrument marketplace Reverb targets budget-conscious shoppers with new Reverb Outlet offering.

Reverb Appeals To Budget-Conscious Shoppers With New Reverb Outlet Offering
Etsy-owned Reverb targets budget-conscious shoppers with new Reverb Outlet offering 20%+ off retail prices, free shipping & 7 day returns.

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Week In Review

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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