Value Added Resource Week In Review 3-24-24

Welcome to the Value Added Resource ecommerce news week in review!

Special thanks to Shari Smith and Philip Jackson from The Selling on eBay Radio Show podcast for having me on as a guest this week to discuss What's Going On Within eBay with recent personnel changes, C2C strategy focus shift, and how eBay's current regulatory and legal issues could impact seller policies.

The Selling on eBay Radio Show

Listen to The Selling on eBay Radio Show on RedCircle

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eBay News

eBay has still not responded to any requests for comment about the status of Stefanie Jay's employment with the company, however they did quietly remove her from the Our Leaders page today, March 18, 2024.

eBay Strategy Faces Uncertain Future, As Chief Business Strategy Officer Stefanie Jay Steps Down

eBay Chief Business Strategy Officer Stefanie Jay has reportedly left the company amid mass layoffs, cost cutting pressure & uncertain Q4 financial results.

Value Added ResourceLiz Morton

Unionized authentication workers at eBay-owned TCGPlayer have racked up another win for TCGUnion-CWA, as eBay reinstates previously removed commitment to bargain in good faith in company's Human Rights Policy.

eBay Human Rights Policy Recommits To Labor Bargaining In Wake Of TCGPlayer Union Settlement

TCGPlayer authenticators rack up another win for TCGUnion-CWA as eBay reinstates union bargaining commitment in company’s Human Rights Policy.

Value Added ResourceLiz Morton

A Value Added Resource reader recently reached out about an interesting turn a recent buyer survey took, with questions about their purchase experience morphing into broader questions about C2C sales on the platform.

The reader said they received an eBay survey inviting them to rate a recent transaction but the questions quickly segued to gauging reactions to an initiative they called, "Ebay it Forward" described as a consumer to consumer transaction for used goods.

eBay Surveys Buyers On C2C Initiatives - Is “eBay It Forward” Making A Comeback?

eBay is surveying buyers to gauge reactions to consumer to consumer initiative “Ebay it Forward” amidst broader C2C business strategy pivot.

Value Added ResourceLiz Morton

eBay has quietly updated their Marketing Program Terms page and while the changes are mostly minor, they may point to increasing regulatory scrutiny of eBay's Promoted Listings advertising practices.

eBay Marketing Terms Update: Are eBay’s Ad Practices Facing Increasing Regulatory Scrutiny?

eBay has quietly updated Marketing Terms page & changes may point to increasing regulatory scrutiny of Promoted Listings advertising practices.

Value Added ResourceLiz Morton

eBay is making changes to Stores Sale tab design, adding additional types of discount promotions and updating the look and feel of how markdown and coupon offerings are displayed.

eBay Stores Sale Tab Expands To Include Markdowns, Gets Design Update

eBay Stores Sale tab adds more types of discount promotions & updates the look & feel of how markdown & coupon offerings are displayed.

Value Added ResourceLiz Morton

eBay community members are once again asking is it a glitch or intentional change as new design for store pages removes left side navigation, limiting options to narrow results with filters or search for sold items.

eBay Store Design Change Leaves Users Unable To Navigate, Search Sold Items

eBay stores design change removes left side navigation, limiting options to narrow results with filters or search for sold items.

Value Added ResourceLiz Morton

eBay Consignment is expanding to include luxury fashion in partnership with longtime seller Linda Lightman, founder of Linda's Stuff.

eBay Consignment Expands Into Luxury Fashion With Partner Seller Linda’s Stuff

eBay Consignment is expanding to include luxury fashion in partnership with longtime seller Linda Lightman, founder of Linda’s Stuff.

Value Added ResourceLiz Morton

eBay sellers report USPS labels they purchased on the platform and voided without using months ago are suddenly reactivating, resulting in back charges for shipments that were never sent.

Voided USPS Labels Cause Headaches For eBay Sellers In Back Charging Snafu

eBay sellers report months old voided USPS labels are suddenly reactivating, resulting in back charges for shipments that were never sent.

Value Added ResourceLiz Morton

Other Ecommerce News

Etsy has quietly made changes to their payment policies that will open up the marketplace to sellers residing in China via existing partnership with Payoneer to process payments.

Etsy Quietly Adds China To Etsy Payment Eligibility List Via Payoneer Partnership

Payments update quietly adds China to list of countries that can onboard with Etsy Payments via Payoneer - Is Etsy feeling Temu & SHEIN pressure?

Value Added ResourceLiz Morton

Etsy has updated their Prohibited Items policy with some very specific additions and removals aimed at political activism and giving the platform wider latitude to remove items that it deems violent, degrading, or hateful.

Etsy Prohibited Items Policy Update Targets Political Activism, Violence & Hate

Etsy updates Prohibited Items policy taking aim at political activism with wider latitude to remove items deemed violent, degrading, or hateful.

Value Added ResourceLiz Morton

Etsy-owned Depop is dropping selling fees in the UK as it competes with eBay for pre-loved fashion business, but buyers will soon be directly footing part of the bill for site improvements through an "up to" 5% Marketplace Fee instead.

Depop Drops Selling Fee In UK, Shifts Burden To Buyers Directly Via Marketplace Fee Instead

Etsy-owned Depop drops selling fees in UK, shifting partial cost burden to buyers through “up to” 5% Marketplace Fee instead.

Value Added ResourceLiz Morton

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