Value Added Resource Week In Review 3-10-24

Welcome to the Value Added Resource ecommerce news week in review!

eBay News

eBay's Chief Legal Officer Marie Oh Huber is stepping down after almost 9 years at the company, with CEO Jamie Iannone saying she is "pursuing a new chapter in her career, while exploring personal interests and passions."

Are cyberstalking scandal, DEA & EPA cases, regulatory scrutiny & due diligence concerns in TCGplay acquisition factors in this surprising leadership shakeup?

eBay Chief Legal Officer Marie Oh Huber Announces Departure

Chief Legal Officer Marie Oh Huber is stepping down after almost 9 years as company faces ongoing litigation & increasing regulatory scrutiny.

Value Added ResourceLiz Morton

eBay also has a new General Manager for the US as VP Adam Ireland announced in the Spring Seller Check In that he will be moving to a new role in the company and current VP Collectibles, Electronics and Home, Dawn Block will be stepping up to take on leadership of the US marketplace.

eBay Shakes Up US Leadership With New General Manager

eBay has a new US General Manager as VP Adam Ireland moves to new role & VP Collectibles, Electronics & Home, Dawn Block steps up to lead US ops.

Value Added ResourceLiz Morton

The Spring Seller Check In also revealed Terapeak Product Research is coming to mobile, selling experience improvements for the app, AI image enhancement & more!

eBay Spring 2024 Seller Check In Product Updates - Terapeak, Mobile Selling, AI Enhancements & More!

eBay Spring 2024 Seller Check In - new US General Manager, Terapeak on mobile, app selling experience improvements, AI image enhancement & more!

Value Added ResourceLiz Morton

CEO Jamie Iannone and CFO Steve Priest put in an appearance at the Morgan Stanley Technology, Media & Telecom Conference, answering analysts' questions about AI, focus category C2C pivot and more!

eBay Touts AI & C2C Pivot At Morgan Stanley Technology, Media & Telecom Conference

eBay CEO Jamie Iannone & CFO Steve Priest put in appearance at Morgan Stanley conference, answering questions about AI, C2C pivot & more!

Value Added ResourceLiz Morton

eBay is updating their privacy policy to disclose use of AI and compliance with new laws and regulations, effective April 8 2024.

eBay Privacy & Data Sharing Policy Update April 8, 2024

eBay is updating their privacy policy to disclose use of AI and compliance with new laws and regulations, effective April 8 2024.

Value Added ResourceLiz Morton

Changes have quietly been made to the sneaker authentication program, re-enabling messaging between buyers and sellers, implementing dynamic pricing criteria for eligibility, expanding to include PO Boxes and Puerto Rico and clarifying mandatory FedEx shipping label policy.

eBay Sneaker Authenticity Guaranteed Changes Price Thresholds, Messaging & Shipping

eBay is making changes to sneaker authentication including messaging, dynamic pricing for eligibility, shipping locations & FedEx label policy.

Value Added ResourceLiz Morton

eBay Motors Guaranteed Fit returns process and eligibility requirements leave buyers confused and disappointed with little help from support.

eBay Buyers Perplexed By Parts & Accessories Guaranteed Fit Eligibility & Returns Process

eBay Motors Guaranteed Fit returns process and eligibility requirements leave buyers confused and disappointed with little help from support.

Value Added ResourceLiz Morton

Jewelers of America has announced a special deal for their members granting special access to eBay's exclusive premium white-glove Concierge Support, promising connections to dedicated customer service reps with minimal wait times.

Jewelers Of America Strikes Deal With eBay For Special Concierge Support Access

Jewelers of America inks deal granting members special access to eBay Concierge Support with dedicated reps, short wait times & exclusive perks.

Value Added ResourceLiz Morton

eBay has made unannounced changes to how they handle Daylight Saving Time and British Summer Time, introducing a listing date glitch that could be very costly for sellers.

eBay Time Change Listing Date Glitch Spreads To UK, Still Not Resolved In US

eBay unannounced changes to Daylight Saving & British Summer Time handling introduces listing date glitch that could be very costly for sellers.

Value Added ResourceLiz Morton

eBay sellers were thrown into a panic this week as a massive site glitch caused their active, sold and ended listings to disappear for several hours.

eBay Sellers Panic As Listings Disappear In Massive Outage

eBay sellers were thrown into a panic this morning as massive site glitch caused active, sold & ended listings to disappear for several hours.

Value Added ResourceLiz Morton

Other Ecommerce News

Amazon is discontinuing their direct, Amazon underwritten loan offerings but will still offer financing options through third party partners.

Amazon Discontinues Direct Lending, Will Still Offer 3rd Party Financing Options

Amazon is discontinuing direct term loan working capital offering but will still provide financing options through third party partners.

Value Added ResourceLiz Morton

Amazon is introducing new coupon pricing requirements to cut down on previous price manipulation that can be used by less than honest sellers to present fake discounts.

New Amazon Coupon Requirements Crackdown On Previous Price Manipulation

Amazon announces new coupon pricing requirements to cut down on previous price manipulation used by less than honest sellers to offer fake discounts.

Value Added ResourceLiz Morton

StockX is launching an in-house built app providing an immersive shopping experience for Apple Vision Pro users with 3D models of popular shoes, live and actionable market data, rich product discovery and more!

StockX Removes Payment Processing Fee For Sellers, Launches Apple Vision Pro App

StockX is launching immersive Apple Vision Pro app & offering sellers 0% payment processing fees “for a limited time.”

Value Added ResourceLiz Morton

Bonanza Marketplace founder Bill Harding and current owner Quincy Faison have finally settled the lawsuit filed by Harding last year for failure to make payments on a promissory note that was issued as part of the sale of the company.

Bonanza Lawsuit & Shipping Shenanigans - Should Sellers Be Concerned?

As Bonanza founder sues current owner for failure to make payments & shipping fee shenanigans ensue - should sellers be concerned?

Value Added ResourceLiz Morton

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