eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Shakes Up US Leadership With New General Manager Paid Members Public
eBay has a new US General Manager as VP Adam Ireland moves to new role & VP Collectibles, Electronics & Home, Dawn Block steps up to lead US ops.
eBay Chief Legal Officer Marie Oh Huber Announces Departure Paid Members Public
Chief Legal Officer Marie Oh Huber is stepping down after almost 9 years as company faces ongoing litigation & increasing regulatory scrutiny.
eBay Time Change Listing Date Glitch Spreads To UK, Still Not Resolved In US Paid Members Public
eBay unannounced changes to Daylight Saving & British Summer Time handling introduces listing date glitch that could be very costly for sellers.
eBay Touts AI & C2C Pivot At Morgan Stanley Technology, Media & Telecom Conference Paid Members Public
eBay CEO Jamie Iannone & CFO Steve Priest put in appearance at Morgan Stanley conference, answering questions about AI, C2C pivot & more!
eBay Privacy & Data Sharing Policy Update April 8, 2024 Paid Members Public
eBay is updating their privacy policy to disclose use of AI and compliance with new laws and regulations, effective April 8 2024.
eBay Sneaker Authenticity Guaranteed Changes Price Thresholds, Messaging & Shipping Paid Members Public
eBay is making changes to sneaker authentication including messaging, dynamic pricing for eligibility, shipping locations & FedEx label policy.
eBay Buyers Perplexed By Parts & Accessories Guaranteed Fit Eligibility & Returns Process Paid Members Public
eBay Motors Guaranteed Fit returns process and eligibility requirements leave buyers confused and disappointed with little help from support.
eBay Internal Promotions For Leadership Roles In UK & Italy Bolster C2C Strategy Pivot Paid Members Public
Recent promotions for strategic roles in Italy & UK highlight pivot back to C2C focus as questions linger about eBay's business strategy future.
eBay Listings Disappearing - Is It A Leap Day Glitch? Paid Members Public
eBay Leap Day "glitch" hits as listings that should be renewing go missing, not to be found in active or ended listings in Seller Hub.
eBay For Business Podcast Reveals New Features For Mobile App Paid Members Public
eBay for Business podcast features Chuck Van Pelt from Seller Advocacy Team discussing new feature for the eBay mobile app.
eBay Refund Processing Changes Make More Work For Sellers, Risk Buyer Confusion Paid Members Public
Unannounced change to eBay refund process creates more work for sellers, risks confusing buyers & adds unnecessary complexity.
eBay Q4 2023 Earnings: Leaning In On C2C Pivot, Ads Continue To Drive Revenue Growth Paid Members Public
eBay's Q4 2023 earnings report bolsters consumer-seller strategy shift as active buyers & GMV remain relatively flat.
eBay Explores Blockchain Solutions To Fight Fraud & Scams In New Patent Filing Paid Members Public
eBay exploring using blockchain technology to fight fraud with decentralized user authentication & authorization, according to new patent filing.
eBay Q4 2023 Pre-Earnings Countdown & Highlights Paid Members Public
eBay is set to announce Q4 2023 earnings February 27th. Take a look back at highlights from Q4 and what's happening so far in Q1 2024!
eBay Compliance Monitoring - What Does Cyberstalking Have To Do With M&A Due Diligence & Risk? Paid Members Public
eBay's deferred prosecution deal with DOJ raises question - what does Mergers & Acquisitions due diligence have to do with cyberstalking scandal?
Content Creator To AI Architect: The Changing Face Of eBay Customer Experience Paid Members Public
Recent eBay promotions & title changes reveal increasing importance of AI & the changing face of Global Customer Experience at the company.
eBay Removes, Then Re-enables Payment Method Required To Bid On Auctions Paid Members Public
eBay's efforts to solve unpaid items stall as option to require payment method before bidding on auctions disappears from sellers' settings.
eBay Winter Seller Update 2024 - Increased Transaction Fees, Unpaid Offers & More! Paid Members Public
eBay releases Winter 2024 Seller Update including per order transaction fee increase from $0.30 to $.40 on orders over $10 across all categories.
