Customer Service

Learn all about customer service issues impacting ecommerce marketplace sellers.

What Should A Seller Do When eBay Support Fails? Members Public

eBay glitch negatively impacts a seller & support options have failed - what else can they do?


Tech Issues

Is eBay Concierge Customer Support Going Away? Members Public

Sellers speculate eBay Concierge Support program may be being phased out with no warning or explanation.


eBay

eBay Experts - Seller Powered Customer Service Members Public

eBay has teamed up with Limitless Tech to develop a new customer service program that leverages the knowledge and experience of eBay’s existing seller base with a gig economy pitch.


eBay
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Featured Posts

After Cyberstalking Settlement, eBay Quietly Rewrites Board Oversight Rules

A Seller’s Guide To Speaking Up: How To Report eBay’s New Ad Policies To The FTC & State AGs

eBay Exposed: A Social Experiment In Free Speech & Corporate Accountability

From CIA To Silicon Valley: Intelligence Roots Of eBay Cyberstalking Scandal

eBay Governance Crisis: Cyberstalking Case Ethics, Compliance & Disclosure Failures Call For Shareholder Scrutiny

eBay Gears Up for Crisis? New Job Posting Signals Potential Trouble Ahead

eBay Wins Dismissal Of EPA Suit; Court Affirms Section 230 Protections For Items Sold On The Site

Amazon Sellers Hit Walmart With Class Action Lawsuit Alleging Complicity In Online Organized Retail Crime

eBay Demands Identities Of EcommerceBytes Sources In $100M+ Cyberstalking Suit

eBay's Tech Image Overhaul: Is Media Manipulation Covering Up Executive Leadership Failures?

eBay Quietly Grows China Sales As CEO Downplays Temu Competition

Mercari US Undertakes Mass Layoff Months After Major Fee Structure Shakeup

FTC Urged To Investigate eBay TCGPlayer Deceptive & Anti-Competitive Conduct In ROCC Petition

eBay Sets Up Shop Using TCGPlayer To Hide Conflict Of Interest While Competing With Sellers On The Platform