eBay Pursues Aggressive GMV Targets As Live Collectibles Selling Competition Heats Up Paid Members Public
2+ years after launching, eBay Live is finally getting serious about ramping up livestream selling GMV as Collectibles competition heats up.
Etsy Kicks Off Holidays With Pop-Up Shop, In Store Gift Cards, Extended Purchase Protection & More! Paid Members Public
Etsy gears up for holiday rush with in person pop-up shop, brick & mortar gift card sales push, marketing campaigns, extended purchase protection & more!
USPS Streamlines APV Postage Discrepancy Dispute Process Paid Members Public
USPS is making it easier to dispute Automated Package Verification shipping adjustments, launching online form to request overpaid postage refunds.
As Poshmark Rolls Back Fee Changes, Buyers Demand Refund For Fees Paid Paid Members Public
As Poshmark returns to old fees, some sellers may get rebates while buyers are left with no recourse for fees paid during failed 3 week experiment.
eBay Tests New Variation Listing Form Design; Sellers Say It's Inefficient & Difficult To Use Paid Members Public
eBay sellers spot listing form design change test, replacing list-based variation creation process with time wasting "bubble cloud" experience.
USPS Plans To Move Connect Local From Experimental To Market Dominant Product In 2025 Paid Members Public
USPS files request with Postal Regulatory Commission to make Connect Local Mail delivery a permanent Market Dominant product offering in 2025.
eBay Plans Winter 2024 Seller Check-In For November 14 - Will Seller Update Follow? Paid Members Public
eBay's last Seller Check-In event of 2024 is slated for November 14th, with sellers eagerly waiting to see if a seller update is coming soon.
eBay Revamps Item Policy & Content Reporting System; Users Flag AI Enforcement Gaps Paid Members Public
eBay rolls out new item policy & content reporting system, but users worry bad actors can easily fool AI enforcement bots.
Q3 2024 Ecommerce Earnings Call Roundup Paid Members Public
Q3 2024 earnings calls are just around the corner - track important ecommerce marketplace earnings dates here!
Etsy To Block Most 3rd Party Shipping Applications Effective October 21, 2024 Paid Members Public
Etsy announces big changes to 3rd party shipping integration support, giving sellers less than a week to make adjustments or alternate plans.
Poshmark Reverts To Original Fee Structure After User Outcry Over New Fees Paid Members Public
Poshmark is returning to original fee structure after massive pushback on new policy that split fees between buyers and sellers.
Open Letter: Poshmark New Fee Structure; A New Coke Moment? Paid Members Public
A Poshmark seller wonders if new fees are platform's New Coke moment; exhorts CEO to consider ethics of new fee structure in open letter to execs.
Value Added Resource Week In Review 10-20-24 Paid Members Public
eBay tests downvotes for AI recommendations, CPC ad budget changes; Mercari & Poshmark rethink buyer fees; Walmart at NYCC; Etsy 3P shipping & more!
eBay Balance Frustrates UK Sellers: Is Withdrawing Funds Too Complex? Paid Members Public
Private UK sellers frustrated by new eBay Balance - has eBay made it needlessly difficult to withdraw funds in attempt to keep money on the site?
Open Letter: Poshmark Fee Structure Implementation Business Analysis Paid Members Public
Poshmark Fee Structure Post-Implementation Business Analysis: An open letter from a buyer & seller to the Poshmark C Suite
eBay Explore Tests Downvoting To Let Buyers Rate AI-Powered Recommendations Paid Members Public
eBay Explore AI fashion recommendation tool tests thumbs down feature for instant user feedback on quality & relevance of results.
Poshmark Rethinks New Fee Structure Split Between Sellers & Buyers After Only 2 Weeks Paid Members Public
Just 2 weeks after fee structure shakeup, Poshmark is already working on updates & changes - will they revert back to old fees or something else?
eBay VP Derek Allgood Touts "People-Centric" Customer Service On Forrester CX Cast Paid Members Public
eBay VP Global Customer Experience Derek Allgood stopped by CX Cast to discuss people-centric service - a concept many believe eBay has strayed away from with AI & automation.
