Press, Hold, Discover: eBay Unveils Enhanced Access To Visual Search In Mobile App Paid Members Public
eBay integrates AI & image recognition further into homepage discovery with new press & hold functionality to shop similar items in the eBay app.
eBay UK Launches Trade In Program For Old Phones In Partnership with Fonehouse Paid Members Public
eBay UK launches program allowing users to trade in old tech for vouchers that can be used to purchase new devices in partnership with Fonehouse.
eBay QR Codes Fail As Sellers Experience Shipping Glitches For The Second Day In A Row Paid Members Public
eBay sellers experience shipping glitches for second day in a row as QR codes are not recognized when taken to the post office to print labels.
Mercari Users Confused By Automated Messages About UPS Surepost, FedEx Ground Economy Shipments Paid Members Public
Mercari's attempt at a customer service shortcut for UPS Surepost problems backfires, causing increased support contacts & user confusion.
USPS Plans To Discontinue Dual Labels For Private Shippers, Saying They No Longer Serve Postal Service Interests Paid Members Public
New USPS rule would discontinue use of dual shipping labels by private shippers, saying they "no longer serve the interests of the Postal Service."
UPS Adds Demand Surcharge, Suspends Pickups For Canada As Postal Strike Continues Paid Members Public
UPS adds Canada demand surcharge & pick up restrictions as postal strike drags on & online sellers struggle through critical holiday shipping period.
eBay USPS Hazmat Snafu Hazard To Seller Mental Health As Holiday Shipping Cutoffs Approach Paid Members Public
eBay sellers panic as all USPS labels purchased through platform appear to be designated as Hazmat restricted even for non-hazardous items.
eBay Quietly Updates Invoice Limits, Allowing Sellers To Combine Shipping For Up To 100 Items Paid Members Public
eBay quietly addresses another long-time user pain point, raising the limit for how many items can be combined into one invoice from 40 to 100.
Mercari Slashes Buyer Fees, Hopes To Entice Last Minute Holiday Shoppers Paid Members Public
Mercari hopes for Q4 GMV bump with 0% buyer service fee promotion to entice last minute holiday shoppers ahead of new fee changes coming in 2025.
Poshmark Eyes Ads As Revenue Solution In Wake Of Fee Update Debacle Paid Members Public
In wake of fee update debacle, pressure is still on for Poshmark to increase revenue - will expansion of seller-funded ads be the solution?
Mercari US Backtracks On Fee Changes, New Fee Structure Will Be Split Between Buyers & Sellers Paid Members Public
Mercari backtracks on fee changes, announcing new fee structure that splits fees between buyers & sellers will take effect January 6, 2025.
Value Added Resource Week In Review 12-8-24 Paid Members Public
eBay labor lawsuit, UK managed shipping; Payment updates; Etsy exec shakeup; PayPal fee hike; Mercari offers; Whatnot anniversary & more!
Amazon Sellers Hit Walmart With Class Action Lawsuit Alleging Complicity In Online Organized Retail Crime Paid Members Public
A group of Amazon sellers has filed a class action against Walmart, alleging co profits from & failed to stop online organized retail crime & fraud on Walmart Marketplace.
Mercari Uses Dark Pattern Design To Trick Sellers Into Larger Discounts On Offers Paid Members Public
Mercari dark pattern design tricks sellers into larger discounts on offers, hoping they won't do the math as pressure to grow Q4 GMV mounts.
Etsy Names New CFO, CMO & Chief Growth Officer, Loses CTO In Major Leadership Shakeup Paid Members Public
Etsy undergoes leadership shakeup losing Chief Technology Officer & naming new Chief Financial Officer, Chief Marketing Officer & Chief Growth Officer.
eBay Taps Axicom As Lead Corporate Communications Agency For North America Paid Members Public
eBay shakes up corporate comms strategy, naming Axicom as their agency of record to lead corporate, product & technology communications.
Mercari Forces 20-30% Discount To Promote Items With No Notice To Sellers Paid Members Public
Mercari US sellers get unpleasant surprise ahead of holiday shopping rush as Promote feature now requires 20-30% discount for some items.
Whatnot Celebrates 5 Year Anniversary, Rolls Out New Flash Sale & Rewards Options Paid Members Public
Whatnot celebrates 5 year anniversary, marking the milestone with reflections from sellers & employees & introducing new features.
