Liz Morton

Liz Morton is founder and editor of Value Added Resource. She spent 17+ years operating ecommerce businesses before launching VAR. Her reporting focuses on seller experience, marketplace strategy and corporate accountability.

eBay Testing New AI Search & Discovery Features To Curate Personalized Search Experience Members Public

eBay tests adding generative AI more overtly into search & discovery with conversational query prompting to curate more personalized results.


eBay

eBay International Shipping Program Expands To Include Alaska, Hawaii & Puerto Rico Members Public

US sellers will soon be able to leverage eBay International Shipping to help reduce friction & risk of selling to domestic locations in AK, HI & PR.


eBay

UK Retailers File £1B Damages Claim Against Amazon For Misuse Of Proprietary Data Members Public

Amazon faces £1B collective action from British Independent Retailers Association alleging illegal misuse of seller data to manipulate Buy Box.


Amazon

Whatnot Adds New Tools For Saving Drafts, Managing Inventory & Tracking Stats Members Public

Whatnot continues product updates with new tools for saving drafts, mobile image capture, CSV uploads, & dashboard reporting.


Whatnot

eBay Faces Heated Questions About Feedback Removal At Summer Seller Check In Members Public

eBay VP Andrea Stairs was in the hot seat at today's Summer Seller Check In, facing tough questions about recent feedback removal policy changes.


eBay

eBay Blocks Aquiline & Bluecare Express Shipping In Amazon Dropshipping Crackdown Members Public

eBay cracks down on policy-violating Amazon dropshippers, blocking Aquiline & Bluecare Express shipping used to circumvent dropshipping policies.


eBay

eBay Open 2024 Virtual Seller Conference Scheduled For September 25-26 Members Public

eBay Open annual virtual seller conference will be held September 25-26, 2024 with possible live studio events too - stay tuned for details!


eBay

Etsy Tests AI Review Summaries - Sellers Say They Hate It Members Public

Sellers are not holding back about a new Etsy test that uses AI to summarize product reviews on the site - in short, they hate it.


Etsy

eBay To Cut Off American Express Amid Credit Card Fee Negotiations Members Public

eBay will no longer allow buyers to use American Express on the site starting in August as credit card fee negotiations hit a standstill.


eBay

eBay Launches AI Powered Image Background Enhancing Tool In App Members Public

eBay launches AI background enhancer, allowing sellers to place items on a variety of generated backdrops for more professional presentation.


eBay

eBay Sell Similar, Revise & Relist Listing Glitch Frustrates Sellers Members Public

eBay sellers frustrated by glitch that interrupts workflow as listing form starts in middle for sell similar, revise, relist or create new items.


eBay

Value Added Resource Week In Review 6-2-24 Members Public

eBay UK influencer strategy, Promoted Listings ad blockers, Venmo test; USPS July rate changes; Etsy ads in shops; Amazon Prime FTC case & more!


Week In Review

Etsy Tests Competing Ads In Shops, Sellers Notice Strange Ad Spend Fluctuations Members Public

Sellers report seeing competings ads displayed on shop homepages and odd fluctuations in ad spend as part of suspected Etsy testing.


Etsy

Could Auction Guarantees for Art & Collectibles Revolutionize The eBay Marketplace? Members Public

eBay Sr Manager Katerina Frank reveals connection to White Glove auction guarantees - could a partnership or acquisition be in the works?


eBay

eBay Adds Venmo To Available Payment Options For Buyers Members Public

eBay tests allowing Venmo as a payment option for some purchases as they look to enhance the payments experiences for both buyers and sellers.


eBay

USPS Regulator Approves July Rates, But Urges Governors To Exercise Business Judgement Members Public

Postal Regulatory Commission approves July 2024 rates but urges Governors to exercise business judgement before increasing postage costs.


USPS

eBay Glitch Hits Homepage, Category Pages Members Public

eBay tech issue impacts loading of the site's homepage, other important category and navigational pages, leaving users in the lurch.


eBay

Ad Blocker Hides Promoted Listings In eBay Search, Hurting Memorial Day Weekend Sales Members Public

eBay sellers worry ad blockers may stop Memorial Day sales as sponsored Promoted Listings ads are hidden from search by Ublock Origin.


eBay
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