AI
How ecommerce marketplaces like eBay, Amazon, Etsy, Mercari, Poshmark, Shopify & more use AI, LLMs & Machine Learning in buying & selling experience.
USPS Seeks To Use AI To Improve Info Access For Employees With LLM Chatbot Paid Members Public
USPS seeks to deploy internal AI assistant, hoping LLMs can help employees with tasks which require tremendous amount of institutional & external knowledge.
eBay Finally Rolls Out Magical AI Listing Starting In Germany, Plus Updates On Facebook Marketplace Cross Posting Paid Members Public
eBay finally rolls out AI Magical Listing tool after 1.5 year delay starting in Germany plus updates on Facebook Marketplace integration.
eBay Australia Introduces AI Responses To Messages From Buyers Related To Item Details & Shipping Paid Members Public
eBay introduces AI Responses to automatically answer buyer questions with info from listing & order details.
eBay Privacy Policy April 2025: Blockchain & AI Tech Enable Digital Authentication & More Paid Members Public
eBay April 2025 Privacy Policy update hints at new Blockchain technology, AI integrations, digital wallets & authenticity certificates coming soon!
USPS Uses Generative AI To Help Advertisers Comply With Informed Delivery Promo Requirements Paid Members Public
USPS releases demo showing how generative AI can be used to help advertisers comply with requirements for creating Informed Delivery promotions.
Etsy's AI-Powered Search: Who's Responsible When LLM Results Pose Potential Harm To Consumers? Paid Members Public
What happens when Etsy's AI-powered search returns irrelevant & potentially harmful results, with sellers stuck in the middle?
eBay's OpenAI Operator Agent Collaboration - AI Innovation Or Hype? Paid Members Public
eBay's collab with OpenAI Operator promises a new paradigm of discovery & shopping - is it an innovative tech breakthrough or just more AI hype?
eBay Tests AI Generated FAQs In Search Results Paid Members Public
eBay continues testing ways to integrate generative AI with users noticing a new FAQ module displaying in some search results on the mobile app.
Press, Hold, Discover: eBay Unveils Enhanced Access To Visual Search In Mobile App Paid Members Public
eBay integrates AI & image recognition further into homepage discovery with new press & hold functionality to shop similar items in the eBay app.
eBay Rolls Out AI-Powered Tech Support Chat For Developers Paid Members Public
eBay introduces AI technical support chat assistant for developers, providing 24/7 self serve help directly in the Developer Program experience.
eBay Expands Magical AI Bulk Listing To More Categories, But Results Still Show Limitations Paid Members Public
eBay is expanding AI "Magical Bulk Listing" to include more categories, but demo shows the tool has limitations, still requires manual inputs.
eBay's "Phenomenal" Customer Experience: Who Are They Trying To Convince? Paid Members Public
eBay VP Derek Allgood interview spills secret to "phenomenal" customer experience, raising questions about AI, automation & employee morale.
Poshmark Launches Smart List AI Image-Based Listing Experience For Sellers Paid Members Public
After a year of beta testing, Poshmark is rolling out Smart List AI-powered image-based features to streamline selling experience on the site.
eBay Revamps Item Policy & Content Reporting System; Users Flag AI Enforcement Gaps Paid Members Public
eBay rolls out new item policy & content reporting system, but users worry bad actors can easily fool AI enforcement bots.
eBay Explore Tests Downvoting To Let Buyers Rate AI-Powered Recommendations Paid Members Public
eBay Explore AI fashion recommendation tool tests thumbs down feature for instant user feedback on quality & relevance of results.
Is Etsy Lying About Frequency & Amounts Of Seller Offered Discounts? Paid Members Public
Sellers say Etsy adds misleading messaging about discount frequency & amounts, raising concerns about false advertising & bad buying experiences.
Depop Launches Image Based AI Listing To Speed Up C2C Fashion Sales Paid Members Public
Etsy-owned fashion marketplace Depop has launched AI powered listing using a single photo, speeding up circular economy selling on the platform.
eBay Uses AI To Detect Sellers Skirting Cancellation Policies - What Happens When Bots Get It Wrong? Paid Members Public
eBay is turning to AI to detect & punish sellers who try to skirt cancellation policies, but what happens if the bots don't always get it right?
