Etsy Puts Order & Item CSV Files On 2 Week Delay, Disrupting Seller Workflows
Etsy has made a quiet change to when and how sellers can download order and item data in CSV file format, disrupting workflows and leaving larger accounts scrambling for other options.
The update appears to be a slow rollout, not a technical issue, as several sellers have reported confirming with support that it is an intentional change and others report seeing a message on their "orders" page saying "Note: Orders will be available to download two weeks after the order date."
Sellers are discussing the update in the Etsy community forum and across social media.
New Orders Missing from CSV Download
The 2 week content delay was just implemented on my shop this morning. Yesterday it worked fine and new orders up to July 21 were on the CSV downloads. As of this morning the content of the CSV downloads now stops at July 8th.
The download process and wait time worked as expected, it's the content of the downloads that is now delayed by 2 weeks. The note says "Note: Orders will be available to download two weeks after the order date." This is copied directly from the Download Shop Data page.
Up to the minute data is from these files is essential for our shop, it's been part of our process for 11 years. We need this data to create our custom packing slip to make sure that the correct item gets shipped to the correct customer.
CSV are now 2 weeks delayed??
It was brought to my attention that our Order CSVs, as of July 14th 2025 are now 2 weeks delayed. According to a chat conversation I had with Etsy, and after requesting any documentation regarding this 'official change'...no official email or notification was ever sent out to sellers.
This affects my business greatly as I use the CSVs to process hundreds of orders per month. Does anyone have a work around for their shops?
This update will likely hit larger multi-channel sellers hardest, as they are more likely to depend on these reports for order processing, inventory, or bookkeeping activities.
Those who use approved third party vendors that access the data via Etsy's API should still be OK, but those who had used these reports to build their own system (and avoid extra costs of third party solutions) may be out of luck.
One seller on Reddit described how the change will impact their workflow:
This CSV delay kills the process I've been building over the last 5+ years. I also use Pirateship with great success, but I use the CSV in my Access DB to track inventory and create custom packing slips with item quantities based on SKU as well as QR codes that direct the buyer to information I have on how to use the product and other helpful tips.
I design and make 3D printed board game inserts, where a single SKU may break down into as many as 10 - 15 individual items. The packing list details all those items in the SKU as well as I typically provide QR codes that show the buyer how to pack those items into the game box. So, Etsy's rudimentary packing slips do me no good and harm my customer's experience.
For now, I'm just going to delay shipping for 2 weeks until I can get the info. My shop is already on a 2 - 3 week lead time, which I was thinking of shortening, but with this change, not so sure.
I'm trying to get Etsy support to have a supervisor reach out and explain how this 2 week delay is a benefit to sellers (it isn't) or customers (it isn't).
Others who use third party shipping programs like Ship Station and Pirate Ship suggested that sellers could export details from those programs as a workaround since Etsy is no longer providing timely access to the information.
I use Pirate Ship, and duh, there is a simple way to export the order detail into Excel from there. I need a couple more clicks to get what I want, but it's basically exactly what I need.
But as some pointed out, Etsy stopped allowing new connections to Pirate Ship and other third party shipping tools last year and could potentially put further restrictions on API access in the future, so depending on third party providers is not an optimal solution to this issue.
Doh! I use PS as well, and completely missed their export to XLS until now, since I didn't need it. Looking at the export, it has all my essential information I think, so this might be the best alternative. Actually might be better than Etsy's original CSV in some respects.
My only concern is that Etsy shut down 3rd party integrations unless they are on their "approved" list. Existing PS integrations were grandfathered in, but no new ones are allowed. I'm concerned that PS might fall off the rails if a hiccup occurs and the connection needs to be reset.
So why is Etsy making this change now? They have not put out any official announcements, but Etsy seller and ecommerce consultant Cindy Baldassi shared a few guesses over on her Patreon, suggesting Etsy may be planning to provide the data in a different way in the near future.
Will Etsy Provide This Data In Another Way?
This seems likely, unless Etsy really does expect third-party apps to provide the functionality for them (see below). Here are the ways Etsy could provide the CSVs in the future:Etsy could limit this download's availability to certain tiers of shop subscriptions, essentially taking the CSVs away and then forcing shops to pay more to get them back. Right now, Etsy only has the Etsy Plus shop subscription, but they did survey sellers twice last year on what options shops would be willing to pay more for in the form of different levels of subscriptions.
As I explained in a post on Tumblr, some of the options presented would force shops into higher tiers based solely on the number of listing created or renewed.
Given that Etsy just added new formatting options to Etsy Plus - the first real upgrades to that subscription for years - this seems to be one of the most likely explanations. If it does happen, expect an announcement sooner rather than later.
Etsy could make these reports available only in the Seller app. That would get more business owners to download the app, which Etsy likes because it has more control over you and your data.
Etsy could make these CSVs available in another way, but that would still cost money to program and deliver, so it would likely cost shops something extra.
That theory could make a lot of sense, especially since Etsy's Services Revenue (money made from optional services like onsite advertising, shipping labels and other paid offerings) has continued to see strong growth in recent quarters, despite lagging Gross Market Sales and Active Buyer stats.
Liz Morton
How will these changes delaying CSV downloads for order and item reports affect your Etsy business? Let us know in the comments below!
