Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

Bonanza Lawsuit & Shipping Shenanigans - Should Sellers Be Concerned? Members Public

As Bonanza founder sues current owner for failure to make payments & shipping fee shenanigans ensue - should sellers be concerned?


Bonanza

Drew Barrymore Named Etsy Chief Gift Officer, Promotes New Gift Mode Feature Members Public

Etsy pulling out all the star-studded stops for Gift Mode with a debut Super Bowl ad & Drew Barrymore as first Chief Gift Officer.


Etsy

Bonanza Sellers Hit With Unexpected Shipping Fees, Unannounced Change To Shipping Policy Help Page Members Public

Bonanza sellers hit with unexpected fees for labels via API shipping partners - is it a tech issue or has Bonanza reneged on exemption policy?


Bonanza

Value Added Resource Week In Review 1-28-24 Members Public

eBay layoffs, post-purchase popups & feedback changes; Etsy Gift Mode; Amazon product image changes; Bonanza webinars & more!


Week In Review

Amidst Layoffs & Legal Battles, eBay's On-Campus Pub Raises Questions About Priorities & Culture Members Public

As eBay layoffs & legal battles loom, on-campus pub Walker's West/The Sellar raises questions about corporate culture & priorities.


eBay

eBay To Display Feedback Replies On Listing & Store Pages Members Public

eBay update displays buyer & seller feedback replies on listings, store pages & other places where feedback is shown across the site.


eBay

Has eBay Changed Marketing Program Terms For Promoted Listings Ads? Members Public

Sellers perplexed by "We’ve made some updates to the eBay Marketing Program Terms" banner - have the terms really changed or is it a glitch?


eBay

eBay Layoffs Loom Large, Sellers Worry Support May Be Replaced By AI Members Public

As eBay undertakes layoffs, users worry about increasing use of AI for critical support, trust & safety functions previously handled by humans.


eBay

Amazon Will Now Display Images From Multiple Sellers On Product Pages Members Public

Amazon product pages will display images provided by multiple selling partners starting January 31.


Amazon

eBay Layoffs: Tech Jobs in Spotlight, What About Authentication Operations? Members Public

As eBay undertakes another round of mass layoffs, growing labor-centric authentication operations are curiously absent from the conversation.


eBay

Bonanza CEO Quincy Faison To Host Webinar Series For Sellers Members Public

Bonanza launching webinar series for sellers hosted by CEO Quincy Faison debuting Thursday, January 25, 2024.


Bonanza

eBay Lays Off 1,000 Employees, CEO Says Headcount & Expenses Outpaced Growth Members Public

eBay laying off 1,000 employees, about 9% of workforce, as CEO Jamie Iannone says "headcount & expenses have outpaced growth of our business."


eBay

Massive eBay Loading Speed Slowdown Brings Listing & Sales To A Halt 1-23-24 Members Public

eBay users report slowdown in page loading & timeout errors preventing creating or editing listings, bringing activity on the site to a halt.


eBay

eBay Shipping Changes Create Confusion & Concern Members Public

eBay USPS shipping changes create confusion & concern as sellers report incorrect info in listing form & possible problems with new cubic rates.


eBay

eBay Best Offer Not Showing In Search Results Members Public

eBay users report eBay is no longer visually identify which listings have Best Offer enabled in search results.


eBay

eBay Post-Purchase "You Might Also Like" Pop Up Ads Increase Cancellations & Chargebacks Members Public

eBay buyers confused by new advertising ploy showing items "you might also like" in post-purchase pop up, increasing cancellations & chargebacks.


eBay

Value Added Resource Week In Review 1-21-24 Members Public

eBay drops LendingPoint, adds cubic shipping, UK leadership transition; Etsy Gift Mode; Amazon seasonal book restrictions & more!


Week In Review

Bonanza CEO Shares Aspirational Plans For 2024 Members Public

Bonanza CEO Quincy Faison says he has big plans for 2024 but his aspirational video & blog post are very light on details about Bonanza's future.


Bonanza
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