Liz Morton

Liz Morton is founder and editor of Value Added Resource. She spent 17+ years operating ecommerce businesses before launching VAR. Her reporting focuses on seller experience, marketplace strategy and corporate accountability.

Poshmark Reverts To Original Fee Structure After User Outcry Over New Fees Members Public

Poshmark is returning to original fee structure after massive pushback on new policy that split fees between buyers and sellers.


Poshmark

eBay Introduces "Shop More, Ship Together" For Auctions With Immediate Pay Required Members Public

eBay rolls out "Shop More, Ship Together" for combined shipping on auctions with "immediate" pay required, but 7 day delay may cause unpaid item problems.


eBay

Value Added Resource Week In Review 10-20-24 Members Public

eBay tests downvotes for AI recommendations, CPC ad budget changes; Mercari & Poshmark rethink buyer fees; Walmart at NYCC; Etsy 3P shipping & more!


Week In Review

Walmart Amps Up New York Comic Con Presence Amidst Collectibles Category Push Members Public

Walmart's New York Comic Con presence highlights Collectibles market share push powered by ex-eBay talent acquisition.


Walmart

eBay Balance Frustrates UK Sellers: Is Withdrawing Funds Too Complex? Members Public

Private UK sellers frustrated by new eBay Balance - has eBay made it needlessly difficult to withdraw funds in attempt to keep money on the site?


eBay

eBay Explore Tests Downvoting To Let Buyers Rate AI-Powered Recommendations Members Public

eBay Explore AI fashion recommendation tool tests thumbs down feature for instant user feedback on quality & relevance of results.


eBay

eBay 1099-K Goes Electronic By Default, Will Need To Opt Back In If You Want Paper Copy Mailed Members Public

eBay says 1099-K tax forms for all sellers who meet applicable thresholds will be defaulted to electronic delivery only on October 31, 2024.


eBay

Etsy To Block Most 3rd Party Shipping Applications Effective October 21, 2024 Members Public

Etsy announces big changes to 3rd party shipping integration support, giving sellers less than a week to make adjustments or alternate plans.


Etsy

Poshmark Rethinks New Fee Structure Split Between Sellers & Buyers After Only 2 Weeks Members Public

Just 2 weeks after fee structure shakeup, Poshmark is already working on updates & changes - will they revert back to old fees or something else?


Poshmark

eBay VP Derek Allgood Touts "People-Centric" Customer Service On Forrester CX Cast Members Public

eBay VP Global Customer Experience Derek Allgood stopped by CX Cast to discuss people-centric service - a concept many believe eBay has strayed away from with AI & automation.


eBay

Mercari Tests Adding Buyer Fees Back Into Item Price; Glitches On Offers Ensue Members Public

Mercari tests adding buyer fees back into item prices to stem abandoned cart tide, causing confusion & pricing glitches for sellers on offers.


Mercari

eBay's Market Strategy In Focus As Key Business Development Leaders Exit Members Public

eBay undergoes changes in market & growth strategies as key US, UK & EMEA Business Development leaders exit - with some heading to competitors.


eBay

Etsy Bungles CO Delivery Fee Implementation; Sellers Can't Cancel Orders From The State Members Public

Etsy has finally started collecting Colorado Retail Delivery Fee, but bungled implementation leaves sellers unable to cancel orders from the state.


Etsy

eBay Introduces Dynamic Target Daily Budget For Promoted Listings Priority CPC Campaigns Members Public

eBay updates Promoted Listings Priority CPC campaigns to dynamic Target Daily Budgets - will sellers maintain same control over maximum ad costs?


eBay

eBay USPS Ground Advantage Glitch Shows No Discounts & Massively Inflated Rates Members Public

eBay sellers report glitch in USPS Ground Advantage rates showing no negotiated discount or clearly wildly inaccurate estimates when listing.


eBay

Amazon FBM Delivery Date Extensions Raise Concerns About FBA Preferencing In Q4 Peak Holiday Season Members Public

Sellers say Amazon is adding extended delivery time to FBM items in error, raising concerns about preferencing FBA in Q4 peak holiday season.


Amazon

eBay Tests New Variation Listing Form Design; Sellers Say It's Inefficient & Difficult To Use Members Public

eBay sellers spot listing form design change test, replacing list-based variation creation process with time wasting "bubble cloud" experience.


eBay

Value Added Resource Week In Review 10-13-24 Members Public

eBay Live incentives, offer glitches, suspensions, UK business seller fee-free promo; Amazon holiday returns; Poshmark fee math; holiday shipping & more!


Week In Review
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