eBay Wins "Best Generative AI Solution" Award - Well Deserved Honor Or Marketing Hype? Paid Members Public
eBay has won Best Gen AI Solution at the 2024 AI Breakthrough Awards - is it a well deserved honor for tech innovation or just marketing hype?
More Amazon Bot Troubles As Sellers Get Business Insurance Expiration Warnings In Error Paid Members Public
Amazon sellers are scrambling to reupload business insurance information after another "bots gone wild" situation sends warnings in error.
Etsy Ad Campaigns Set Up Without Seller Permission As New Listing Form Bugs Continue Paid Members Public
Etsy sellers say ad campaigns are being set up without permission, costing extra fees & raising concerns about ongoing glitches with new listing form.
eBay's Tech Image Overhaul: Is Media Manipulation Covering Up Executive Leadership Failures? Paid Members Public
eBay looks to shed outdated reputation with new comms role using media to promote CTO Mazen Rawashdeh & "position eBay as a top-tier tech company."
eBay Send Offer Change Removes Option To Add Coupons, Curtailing Repeat Buyer Activity Paid Members Public
eBay Send Offer UX changes remove option to add coupon for future order, curtailing important tool to drive repeat buying traffic.
eBay Introduces Automatic Positive Feedback For Sellers Paid Members Public
eBay testing providing automatic positive feedback ratings for some sellers as global feedback & ratings overhaul continues.
Etsy Updates Mature Content Policy With New Limitations On Nudity, Adult Toys & Sexual Accessories Paid Members Public
Etsy has updated their Adult Nudity, Sexual & Mature Content policies, cracking down on explicit content & items across the site.
Value Added Resource Week In Review 6-30-24 Paid Members Public
eBay Summer Update, exec departures, search tests, cash advance loans; Mercari fee transparency; USPS rate hike; Etsy holidays; Reverb Outlet & more!
Mercari Tests Showing Buyer Fees On Item Pages To Avoid Cart Abandonment At Checkout Paid Members Public
Mercari tweaks item page design to provide buyer fee transparency as major strategy shift fails to deliver hoped for short-term GMV results.
eBay VP Collectibles Gene Cook Exits, Leaving Leadership Up In The Air For Key Focus Vertical Paid Members Public
eBay VP Collectibles Gene Cook exits, leaving leadership of multi-billion dollar key focus vertical up in the air at critical time for company.
Amazon Bot Wrongly Flags Items As Seeds Or Plants In Mass Deactivation Meltdown Paid Members Public
Amazon sellers panic as listings are incorrectly flagged as plants or seeds, leading to mass deactivations & account warnings.
eBay Partners With Liberis For Business Cash Advance Loans, Filling Gap Left By PayPal Split Paid Members Public
eBay partners with Liberis to offer Business Cash Advance financing, finally filling gap left by loss of PayPal Working Capital loans.
eBay's Ken Ebanks Steps In As Interim General Counsel As Marie Oh Huber Exits Paid Members Public
eBay VP & Deputy GC Markets & Privacy Ken Ebanks to serve as interim General Counsel as Chief Legal Officer Marie Oh Huber departs the company.
Reverb Appeals To Budget-Conscious Shoppers With New Reverb Outlet Offering Paid Members Public
Etsy-owned Reverb targets budget-conscious shoppers with new Reverb Outlet offering 20%+ off retail prices, free shipping & 7 day returns.
eBay Live Elton John Charity Event: Embarrassing "Tech Led Reimagination" Debacle Paid Members Public
eBay Live Elton John Aids Foundation charity livestream event turns into embarrassing example of technical misexecution & poor leadership.
Unannounced eBay Feedback Changes Cause Confusion & Concern Paid Members Public
New unannounced changes to eBay feedback page design raises buyer & seller concerns as user feedback continues to morph into product reviews.
USPS Negotiated Rate Changes For Priority & Ground Advantage July 1, 2024 Paid Members Public
Shipping provider Pirate Ship warns users of upcoming increases to USPS Priority & Ground Advantage rates set to take effect July 1, 2024.
eBay User Agreement Update July 2024 - AI Use, Binding Contracts & Content Moderation Paid Members Public
eBay user agreement update July 2024- get a side by side comparison of changes to AI use, binding purchases, content & conduct moderation & more!
