Value Added Resource Week In Review 3-31-24

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review!

eBay News

eBay is continuing to shuffle the management deck with more internal promotions supporting a recent strategy shift back to eBay's consumer-seller focused foundation.

eBay Management Shuffle Continues Consumer Selling Strategy Shift With New Head of Global C2C Business
eBay continues to shuffle management deck with more internal promotions supporting strategy shift back to consumer-selling focused foundation.

The C2C strategy pivot has also made it down under, with a new open job position for a Pre-Loved Fashion Specialist and pre-loved Oroton handbag voucher deal in Australia.

eBay Australia Expands C2C Pre-Loved Fashion Focus With Oroton Handbag Voucher Deal
eBay’s global consumer-seller C2C strategy pivot continues with new job position and pre-loved Oroton handbag voucher deal in Australia.

Rumors are swirling that a deal for eBay to acquire Bonnabit token and blockchain solutions could be in the works, - but is it a legitimate opportunity or just another crypto scam?

Is eBay Acquiring Bonnabit Blockchain Solutions Or Are Rumors Just A Crypto Scam?
Rumors are swirling eBay could be looking to acquire Bonnabit - is it a legitimate opportunity or just another crypto scam?

eBay has quietly updated their Marketing Program Terms. While the changes are mostly minor, they may point to increasing regulatory scrutiny of eBay's Promoted Listings advertising practices.

eBay Marketing Terms Update: Are eBay’s Ad Practices Facing Increasing Regulatory Scrutiny?
eBay has quietly updated Marketing Terms page & changes may point to increasing regulatory scrutiny of Promoted Listings advertising practices.

eBay sellers were shocked this week by notifications of massive back charges for FedEx adjustments in major shipping snafu.

eBay Sellers Hit With Massive FedEx Adjustments In Major Shipping Snafu
eBay sellers shocked by major FedEx adjustment snafu, speculating FedEx is back charging the difference between retail & discounted eBay rates.

Sellers experienced multiple serious technical issue this week as well, being unable to complete draft listings and receiving server time out and error messages when attempting to list from drafts.

eBay Sellers Can’t List From Drafts As Technical Issues Plague Platform
eBay sellers report they are unable to complete draft listings, receiving server time out & error messages when attempting to list from drafts.

And many users are reporting problems with Search sorting options across multiple web browsers and in the eBay mobile app diverting all options to Best Match search and not correctly showing Newly Listed or other selections.

eBay Search Sorting Broken, Users Can’t Sort By Newly Listed
eBay users report problems with Search sorting options across multiple web browsers & mobile app diverting all options to Best Match search.

Other Ecommerce News

Mercari is shaking up their fee structure, dropping selling fees while passing payment processing and service fees on to buyers but there's a catch - buyers will now be able to return items within 3 days of delivery for any reason!

Mercari Shifts Fees From Sellers To Buyers, Adds 3 Day Returns For Any Reason
Mercari drops selling fees, passes payment processing & service fees on to buyers but there’s a catch - items can now be returned for any reason!

Users had strong reactions to the new fee structure, especially once they started noticing Mercari was double dipping by charging both buyers and sellers fees on some transactions.

Mercari Double Dips On Fees, Charging Both Buyers & Sellers As New Fee Structure Rolls Out
Sellers say Mercari is double dipping on fees, charging both buyer & seller as new fee structure hits major bumps in roll out.

The new fee structure also introduced a $2 fee for sellers to have funds paid out via direct deposit, but in the wake of massive pushback from sellers, including social media campaigns urging reporting the company to the FTC, Mercari is temporarily waiving this fee until April 3rd.

Mercari Temporarily Waives $2 Payout Fee As FTC Complaints From Angry Sellers Rack Up
In the wake of massive pushback from sellers, Mercari is temporarily waiving new $2 fee for direct deposit payouts instituted earlier this week.

The latest update to PayPal's Purchase Protection Program significantly shortens the potential time frame for buyers to file Not As Described claims, bringing them more in line with eBay's SNAD policies.

PayPal Shortens Not As Described Claim Time Frame In Purchase Protection Update
PayPal Purchase Protection update shortens Not As Described claim time to within 30 days of delivery or 180 days of payment, whichever is sooner.

Etsy has rolled out an Estimated Profit Calculator, but sellers say it is missing important information to be useful and is really only a "some fees calculator."

Etsy Introduces Estimated Profit Calculator, Sellers Say It’s Missing Key Data To Be Useful
Etsy has rolled out an Estimated Profit Calculator, but sellers say it’s missing key data and is really only a “some fees calculator.”

Amazon has updated their policies for automotive and marine emissions tuners, advising sellers of new requirements to help prevent the sale of defeat devices that unlawfully interfere with or disable an engine’s emission controls.

Amazon Updates Policies For Auto & Marine Emissions Tuners As EPA Cracks Down On Marketplace Sales
Amazon updates policies for auto & marine emissions tuners to help prevent sale of unlawful defeat devices that interfere with emission controls.

Facebook Marketplace is raising some selling fees effective April 15, 2024, going from 5% or a minimum or $0.40 to 10% or a minimum of $0.80 for items sold on Marketplace with shipping.

Facebook Marketplace Doubling Selling Fees April 15, 2024
Facebook Marketplace is double selling fees from 5% to 10% or a minimum of $0.80 for items sold on Marketplace with shipping starting April 15.

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Week In Review

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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