Value Added Resource Week In Review 1-4-26

Welcome to the Value Added Resource ecommerce news week in review!

eBay is losing a key leader of their AI support initiatives as VP Customer Service & Marketing Technology, Dan Leiva, heads for semi-retirement and a private consulting gig after almost 9 years at the company.

eBay VP Dan Leiva Exits Role Overseeing AI Customer Support To Launch Private Consulting Firm

eBay loses key figure in its AI customer support push as VP Customer Service & Marketing Technology, Dan Leiva, exits to launch consulting firm.

Value Added ResourceLiz Morton

eBay adds Credit Notes for US seller fee & tax reversals, aiming to increase financial reporting transparency & simplify accounting.

eBay Introduces Credit Notes, Changing How US Sellers See Fee & Tax Reversals

eBay adds Credit Notes for US seller fee and tax reversals, aiming to increase financial transparency and simplify accounting

Value Added ResourceLiz Morton

eBay UK has officially confirmed DHL has been temporarily removed from Simple Delivery, leaving some private sellers no options to ship larger, bulky items that are mandated to use the managed shipping program.

eBay UK Confirms DHL Removed Temporarily From Simple Delivery, Sellers Left Without Bulky Item Option

eBay UK confirms DHL has been temporarily removed from Simple Delivery, leaving some private sellers no option to ship larger, bulky items.

Value Added ResourceLiz Morton

eBay is reminding sellers of shipping rate changes for USPS, FedEx and UPS set to take effect in early 2026.

eBay Reminds Sellers Of Shipping Rate Changes Coming In Early 2026

eBay advises sellers of shipping rate changes for USPS, FedEx and UPS set to take effect in early 2026.

Value Added ResourceLiz Morton

UPDATE: A month after eBay said they were re-enabling Cost of Goods Sold feature for all sellers, community staff now say it has been rolled out to all "eligible" sellers - and those who don't have it by now are apparently just out of luck.

eBay Rolls Back New Cost Of Goods Sold Feature Due To Premature Launch Failure

eBay Open 2025 hype fades fast as new Cost of Goods Sold feature rolled back after a “system error” showing incorrect data derails launch.

Value Added ResourceLiz Morton

A recent USPS postmark update won’t impact how marketplaces like eBay & Amazon measure seller performance, but it could change what sellers can point to when shipping timelines are questioned or disputes are filed.

USPS Postmark Update: What It Means For Proof Of Shipping For Online Sellers

USPS postmark updates won’t change eBay or Amazon metrics, but sellers using untracked mail may lose backup proof for disputes or late deliveries.

Value Added ResourceLiz Morton

From shipping rate hikes and fee increases to executive shakeups, platform updates and new feature roll outs, 2025 kept marketplace sellers on their toes.

Our year‑end review revisited the most-read Value Added Resource stories that captured those shifts, spotlighting the policy changes, product misfires, and leadership decisions that defined the marketplace landscape for merchants large and small.

Year In Review: The Policy Shifts, Marketplace Updates, Leadership Shakeups & News That Shaped Online Selling In 2025

Look back at the marketplace policy shifts, platform updates, & leadership moves that impacted online sellers in 2025 with Value Added Resource!

Value Added ResourceLiz Morton

And don't forget to share your top issues, concerns, and wish‑list improvements for the platforms where you sell to help shape Value Added Resource investigations and coverage for the year ahead - submit your 2026 Marketplace Seller Wish-List now!

Value Added Resource 2026 Marketplace Seller Wish-List

Your voice matters! Share your top issues, concerns, and wish‑list improvements for the marketplaces where you sell and help shape the investigations and stories for Value Added Resource to tackle in the new year.

Google Docs

Thanks for reading! Enjoying this newsletter? Forward to a friend and let them know where they can subscribe. 📧

Never miss a headline - follow Value Added Resource on Google News! 📰