eBay's "Phenomenal" Customer Experience: Who Are They Trying To Convince? Paid Members Public
eBay VP Derek Allgood interview spills secret to "phenomenal" customer experience, raising questions about AI, automation & employee morale.
Kids' Clothing Resale Site Kidizen Shuts Down, Leaving Some Sellers In the Lurch Paid Members Public
Second-hand kid's clothing marketplace Kidizen has ceased operations, leaving some sellers in the lurch on shipping labels & payouts.
eBay US Fall Seller Update October 2024 Paid Members Public
eBay US releases Fall October 2024 Seller Update with changes to Feedback policies, Product Research, Flexible Cash Advance, EIS to Canada, Shipcover insurance & more!
eBay Introduces Q&A Feature For Listings Paid Members Public
eBay has announced a new Q&A feature is coming soon, encouraging sellers to prepare their listings ahead of Fall Seller Update.
eBay Q3 2024 Pre-Earnings Commentary & Highlights Paid Members Public
eBay is set to report Q3 2024 earnings October 30. Take a look back at highlights from Q3 and what's happening so far in Q4 2024!
eBay UK October 2024 Seller Update Paid Members Public
eBay UK releases October 2024 Seller Update with changes including Feedback policies, AI image enhancement, Product Research, 1:1 seller clinics & more!
eBay Australia October 2024 Seller Update Paid Members Public
eBay Australia releases October 2024 Seller Update with changes to postage rate tables, fixing problem listings, Feedback policies, Product Research & more!
Value Added Resource Week In Review 10-27-24 Paid Members Public
eBay report item changes, eBay Live GMV push, Winter Seller Check-In; Poshmark reverts fee structure, Smart List AI; Etsy holiday plans & more!
eBay Pursues Aggressive GMV Targets As Live Collectibles Selling Competition Heats Up Paid Members Public
2+ years after launching, eBay Live is finally getting serious about ramping up livestream selling GMV as Collectibles competition heats up.
Etsy Kicks Off Holidays With Pop-Up Shop, In Store Gift Cards, Extended Purchase Protection & More! Paid Members Public
Etsy gears up for holiday rush with in person pop-up shop, brick & mortar gift card sales push, marketing campaigns, extended purchase protection & more!
USPS Streamlines APV Postage Discrepancy Dispute Process Paid Members Public
USPS is making it easier to dispute Automated Package Verification shipping adjustments, launching online form to request overpaid postage refunds.
As Poshmark Rolls Back Fee Changes, Buyers Demand Refund For Fees Paid Paid Members Public
As Poshmark returns to old fees, some sellers may get rebates while buyers are left with no recourse for fees paid during failed 3 week experiment.
eBay Tests New Variation Listing Form Design; Sellers Say It's Inefficient & Difficult To Use Paid Members Public
eBay sellers spot listing form design change test, replacing list-based variation creation process with time wasting "bubble cloud" experience.
USPS Plans To Move Connect Local From Experimental To Market Dominant Product In 2025 Paid Members Public
USPS files request with Postal Regulatory Commission to make Connect Local Mail delivery a permanent Market Dominant product offering in 2025.
eBay Plans Winter 2024 Seller Check-In For November 14 - Will Seller Update Follow? Paid Members Public
eBay's last Seller Check-In event of 2024 is slated for November 14th, with sellers eagerly waiting to see if a seller update is coming soon.
eBay Revamps Item Policy & Content Reporting System; Users Flag AI Enforcement Gaps Paid Members Public
eBay rolls out new item policy & content reporting system, but users worry bad actors can easily fool AI enforcement bots.
Q3 2024 Ecommerce Earnings Call Roundup Paid Members Public
Q3 2024 earnings calls are just around the corner - track important ecommerce marketplace earnings dates here!
Etsy To Block Most 3rd Party Shipping Applications Effective October 21, 2024 Paid Members Public
Etsy announces big changes to 3rd party shipping integration support, giving sellers less than a week to make adjustments or alternate plans.
