Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

An Australian online seller looks uncertain while surrounded by parcels after courier Sendle abruptly shut down, leaving eBay shipments in limbo.

Sendle’s Sudden Shutdown Leaves Australian eBay Sellers in Limbo Members Public

Sendle’s sudden shutdown has left Australian eBay sellers facing uncertainty, with parcels already in transit and deliveries in limbo.


Sendle

Value Added Resource Week In Review 1-11-26 Members Public

Amazon Buy For Me AI beta backfires; USPS rate hikes & rule changes; eBay AI return scams; Gumtree launches delivery & more!


Week In Review

Microsoft Copilot Enables Agentic AI Checkout For Etsy, Shopify, PayPal & More Members Public

On the heels of OpenAI Checkout In Chat, Microsoft Copilot will soon enable agentic AI checkout capabilities for Etsy, Shopify, PayPal and more.


AI

eBay Trading Card Sellers Warn Of Rising AI-Driven Refund Scam Members Public

Trading card sellers warn of a rising eBay scam where buyers use AI to fake damage photos & pressure sellers into refunds.


eBay

Convenience or Control? Poshmark’s New USPS Supply Rollout Raises Questions For Sellers Members Public

Poshmark rolls out easy way to order USPS supplies through app - but could there be an ulterior motive & another shoe waiting to drop on sellers?


Poshmark

USPS Proposes Requiring Dimensions On All Commercial Parcels - What It Means for Online Sellers Members Public

USPS proposes requiring dimensions on all commercial parcels, affecting sellers using eBay, Etsy, Amazon, ShipStation, and Pirate Ship.


USPS

eBay Users Report Missing “Sold” Filter & App Text Bug Following Recent Updates Members Public

eBay users report missing Sold filters on desktop and a text entry bug in the app, making search and listing difficult for buyers and sellers.


eBay
Gumtree app showing a product listing with buy now, delivery and payment options on a smartphone

Former eBay Subsidiary Gumtree Pivots To Full C2C Marketplace With Built-in Payments & Shipping Members Public

Gumtree is shifting from classifieds only to a full C2C marketplace, rolling out built-in payments and shipping for peer-to-peer sellers.


Gumtree
Small businesses say Amazon’s “Buy For Me” beta has created pricing and fulfillment issues they can’t control, leaving sellers to manage customer confusion.

Amazon’s “Buy For Me” Agentic AI Sparks Backlash As Small Businesses Say Listings Are Being Hijacked Members Public

Small businesses say Amazon’s “Buy For Me” agentic AI uses their product data without consent, causing pricing, fulfillment & buyer trust concerns.


Amazon

eBay UK Sellers Report Payment Processing Delays Members Public

eBay UK sellers are once again experiencing a delay in payment processing as funds set to be released on January 4, 2026 are still in limbo.


eBay

Value Added Resource Week In Review 1-4-26 Members Public

eBay loses key AI support leader, Credit Notes for seller fee & tax reversals, COGS update; USPS postmark changes & more in this week in review!


Week In Review

USPS Postmark Update: What It Means For Proof Of Shipping For Online Sellers Members Public

USPS postmark updates won’t change eBay or Amazon metrics, but sellers using untracked mail may lose backup proof for disputes or late deliveries.


USPS

eBay Live Buyers Left Without Video Receipts On Multi-Hour Livestreams Members Public

Buyers report problems with eBay Live video receipts from multi-hour livestreams with no help from support to access import purchase records.


eBay

eBay VP Dan Leiva Exits Role Overseeing AI Customer Support To Launch Private Consulting Firm Members Public

eBay loses key figure in its AI customer support push as VP Customer Service & Marketing Technology, Dan Leiva, exits to launch consulting firm.


eBay

eBay Introduces Credit Notes, Changing How US Sellers See Fee & Tax Reversals Members Public

eBay adds Credit Notes for US seller fee and tax reversals, aiming to increase financial transparency and simplify accounting


eBay

Year In Review: The Policy Shifts, Marketplace Updates, Leadership Shakeups & News That Shaped Online Selling In 2025 Members Public

Look back at the marketplace policy shifts, platform updates, & leadership moves that impacted online sellers in 2025 with Value Added Resource!


News

eBay UK Confirms DHL Removed Temporarily From Simple Delivery, Sellers Left Without Bulky Item Option Members Public

eBay UK confirms DHL has been temporarily removed from Simple Delivery, leaving some private sellers no option to ship larger, bulky items.


eBay

eBay Reminds Sellers Of Shipping Rate Changes Coming In Early 2026 Members Public

eBay advises sellers of shipping rate changes for USPS, FedEx and UPS set to take effect in early 2026.


eBay
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