eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Live Elton John Charity Event: Embarrassing "Tech Led Reimagination" Debacle Paid Members Public
eBay Live Elton John Aids Foundation charity livestream event turns into embarrassing example of technical misexecution & poor leadership.
Unannounced eBay Feedback Changes Cause Confusion & Concern Paid Members Public
New unannounced changes to eBay feedback page design raises buyer & seller concerns as user feedback continues to morph into product reviews.
eBay User Agreement Update July 2024 - AI Use, Binding Contracts & Content Moderation Paid Members Public
eBay user agreement update July 2024- get a side by side comparison of changes to AI use, binding purchases, content & conduct moderation & more!
eBay Summer 2024 Seller Update Paid Members Public
eBay's 2024 Seller Update is here with marketing & advertising changes, reporting & payment updates, international shipping, regulations & more!
eBay Summer 2024 Seller Update: Streamlined Ad Portfolio & Experience Paid Members Public
eBay is streamlining Promoted Listings ad experience with simplified portfolio of products & enhanced metric tracking capabilities.
eBay Summer 2024 Seller Update Set For June 26th Paid Members Public
Heads up eBay sellers - the Summer 2024 Seller Update is set to drop tomorrow, June 26th!
eBay Not Showing Seller IDs In Search Results - Another Glitch Or Test? Paid Members Public
Some eBay buyers no longer see seller IDs displayed in search results, leaving them once again wondering if it's a glitch, test, or phased change.
eBay Expands Luxury Handbag Authentication With Add On Option For Items Below $500 Paid Members Public
eBay is expanding luxury handbag and wallet authentication to include items under $500...for a fee.
eBay Quietly Solicits "Ghost Listing" Reports; Sellers Feel Ghosted By Lack Of Support & Communication Paid Members Public
eBay has a new way to report "ghost listings" when a previously sold item reappears for sale, but lack of support leaves sellers feeling ghosted.
eBay Variation Listing Image Upload Problems 6-19-2024 Paid Members Public
eBay sellers report technical issues with image uploads for variations preventing creation of new listings or adding images to existing ones.
eBay App Update Causes Inadvertent Draft Deletion Issues Paid Members Public
eBay sellers say app experience is causing them to inadvertently delete draft listings with no way to recover lost data.
eBay Product & Price Research Changes Raise Concerns About Transparency & Relevancy Paid Members Public
Recent changes to eBay Product & Price Research tools are raising questions about transparency & relevancy of data shown to sellers on the site.
eBay Says It's Making Express Payout Simpler, But Watch Out- It May Be More Expensive Too Paid Members Public
eBay is making changes to Express Payout offering, promising the process will be simpler while downplaying increased expense for some sellers.
eBay Quietly Grows China Sales As CEO Downplays Temu Competition Paid Members Public
eBay CEO Jamie Iannone downplays Temu competition while quietly growing sales from China - are cheap Chinese apps a threat to eBay GMV forecasts?
eBay For Business Facebook Page Shuts Down, Redirects To Main eBay Profile Paid Members Public
eBay For Business seller support Facebook page shuts down, users directed to main profile instead as eBay looks to consolidate customer service.
eBay Support Snafu Sends Sellers In Automated AI Circles Paid Members Public
eBay sellers report trouble getting through to customer support, being sent around in AI automated circles due to apparent call "routing issues".
eBay Testing New AI Search & Discovery Features To Curate Personalized Search Experience Paid Members Public
eBay tests adding generative AI more overtly into search & discovery with conversational query prompting to curate more personalized results.
eBay International Shipping Program Expands To Include Alaska, Hawaii & Puerto Rico Paid Members Public
US sellers will soon be able to leverage eBay International Shipping to help reduce friction & risk of selling to domestic locations in AK, HI & PR.
