AI
How ecommerce marketplaces like eBay, Amazon, Etsy, Mercari, Poshmark, Shopify & more use AI, LLMs & Machine Learning in buying & selling experience.
Etsy Rolls Out AI Writing Helper For Messages, Seeks To Assuage Seller Concerns About AI Tools & Integration Paid Members Public
Etsy is rolling out a new AI writing helper for messages & trying to assuage concerns about increasing use of AI in new Seller Handbook article.
Smarter Selling Or Silent Summaries? eBay AI Raises Transparency Concerns Paid Members Public
What They Didn't Say At eBay Open 2025: AI promises efficient "magical" listing while quietly reshaping how sellers' content is shown to buyers.
Etsy Gives Guidance On Listing Best Practices, Nudges Sellers To Use New AI Tool To Optimize Titles Paid Members Public
Etsy posts updated guidance for listing best practices, nudging sellers to use new AI tool to help optimize item titles.
Etsy Explores How To Turn LLMs Into Specific AI Answer Engines Using Employee & Community Forum Input Paid Members Public
Etsy explores using context engineering to turn LLMs into highly specific AI answer engines - with help from employee handbooks & seller community forums.
Etsy Publishes AI Principles For Keeping Human Connection At Center Of Innovation Paid Members Public
Etsy publishes statement of AI Principles for Keeping Human Connection At The Center Of Innovation with "human-first, AI-enabled" approach.
eBay Expands AI Responses For Messaging, Promising Faster Answers To Shipping & Item Detail Questions Paid Members Public
eBay is expanding AI powered responses for messaging, promising to streamline seller answers to shipping and item detail questions.
eBay Adds AI Generated Item Detail Highlights To Listing Pages Paid Members Public
eBay tests AI generated item detail highlights added to listings, drawing buyer attention to key selling points in highly visible placement.
eBay Bulk AI Listing Tool Not Working On Trading Cards, Unable To Identify Key Item Details Paid Members Public
eBay bulk AI listing tool unable to identify key item details for trading cards, broken functionality requires sellers to revert to manual entry.
eBay Ads Partners With Airtable For AI-Powered Customer Insights & Feedback Paid Members Public
eBay pilots Airtable AI-powered customer insights platform to collect & process user feedback on Promoted Listings ad products & experiences.
eBay Looks To Boost "Item Intelligence" Using AI To Solve Regulatory & Compliance Problems Paid Members Public
eBay is looking to boost their "item intelligence", using AI to help police policy violations & solve regulatory compliance problems on the site.
eBay UK Multiverse Partnership Offers AI Upskilling Opportunity For Business Sellers Paid Members Public
eBay UK is partnering with Multiverse to offer professional apprenticeships and AI upskilling for eligible business sellers.
eBay Launches Generative AI Video Tool For YouTube & TikTok Social Sharing Paid Members Public
eBay's latest AI tool turns item images into YouTube & TikTok ready videos for social sharing - is it a useful feature or just more AI hype?
eBay Hypes Agentic AI Experience Rolling Out To Limited Number Of Users Paid Members Public
eBay is supercharging personalized commerce - and AI hype - with announcement of new Agentic AI experience rolling out to limited number of users.
eBay Tests AI Product Description Summaries In App - Will Item Not As Described Claims Follow? Paid Members Public
eBay continues to insert AI into user experience with new test that uses eBay.AI to summarize item descriptions for some listings in eBay app.
German Regulator Questions eBay's Plans To Train AI On User Data Paid Members Public
German privacy regulator receives complaints about eBay's AI training plans, says more info needed to comply with transparency requirements.
Sellers Fear eBay Facebook Marketplace Listings May Increase INAD Claims Due To Erroneous AI Summaries Paid Members Public
Sellers alarmed as eBay's use of AI description summaries in Facebook Marketplace Partner listings increases risk of item not as described claims.
Etsy Touts “Algotorial” Curation Blending AI & Human Input To Power Product Discovery Paid Members Public
Etsy repurposes persona-based human & AI curated product discovery to offer more personalized shopping experience with "algotorial" approach.
Does eBay Magical Listing AI Tech Live Up To Hype After Year And A Half Delay? Paid Members Public
eBay expands Magical Listing AI tech to all private/personal accounts in US, UK & Germany - after 1.5 year delay, does it live up to the hype?
