AI
How ecommerce marketplaces like eBay, Amazon, Etsy, Mercari, Poshmark, Shopify & more use AI, LLMs & Machine Learning in buying & selling experience.
eBay Explicitly Bans AI “Buy For Me” Agents, Updates Arbitration & Dispute Rules In User Agreement Update Paid Members Public
eBay bans AI “buy for me” agents & LLM scrapers, updates arbitration & dispute resolution rules in User Agreement update effective Feb. 20, 2026.
Microsoft Copilot Enables Agentic AI Checkout For Etsy, Shopify, PayPal & More Paid Members Public
On the heels of OpenAI Checkout In Chat, Microsoft Copilot will soon enable agentic AI checkout capabilities for Etsy, Shopify, PayPal and more.
eBay Trading Card Sellers Warn Of Rising AI-Driven Refund Scam Paid Members Public
Trading card sellers warn of a rising eBay scam where buyers use AI to fake damage photos & pressure sellers into refunds.
eBay VP Dan Leiva Exits Role Overseeing AI Customer Support To Launch Private Consulting Firm Paid Members Public
eBay loses key figure in its AI customer support push as VP Customer Service & Marketing Technology, Dan Leiva, exits to launch consulting firm.
eBay Is Doubling Down On AI Investments For 2026 As Automation Expands Across The Platform Paid Members Public
eBay plans new AI investments in 2026 through eBay Ventures & direct commercial partnerships enhancing tech capabilities, customer service & more.
eBay Chief Privacy Officer, VP AI & Data Responsibility Anna Zeiter Departs Paid Members Public
eBay's Chief Privacy Officer & VP AI & Data Responsibility, Anna Zeiter departs after 11.5 years at the company.
eBay Encourages Buyers & Sellers To Use AI For The Holidays While Quietly Updating AI Agent Policy Paid Members Public
eBay encourages buyers & sellers to "unwrap innovation" with AI this holiday season, quietly adds guardrails on how AI agents interact with site.
eBay Doubles Down On AI Customer Service Expansion To Cut Costs & Drive GMV Growth Paid Members Public
eBay is doubling down on ramping up AI powered customer service solutions to cut costs, sellers say they miss the human touch.
eBay November Seller News: Ship To PSA Vault, Germany Authentication Update, UK AI Activate & More Paid Members Public
eBay November 2025 Seller News: Direct to PSA grading & vaulting; UK AI Activate & INR protections; Germany Authenticity Guarantee shake up & more.
Incoming Etsy CEO Says AI Will Help Sellers; Many Say It’s Making Things Worse Paid Members Public
Ask Me Anything with new CEO, Kruti Patel Goyal, reveals stark divide between Etsy & sellers on platform's AI future & "keeping commerce human."
OpenAI Delivers What eBay Can't: What UK Sellers Are Saying About AI Activate Program Paid Members Public
Sellers question eBay UK’s OpenAI AI Activate rollout, asking why new AI features aren’t built into the marketplace’s own tools.
eBay Quietly Pauses AI Video Creation For Social Media Sharing, Reconsiders Seller Marketing Tools Paid Members Public
eBay has quietly paused AI video creation tool for social media sharing as they re-evaluate marketing tools for sellers.
Walmart Inks OpenAI Instant Checkout Deal, Expands Collectibles Offering With Shortboxed & StockX Paid Members Public
Walmart inks deal with OpenAI for ChatGPT Instant Checkout as collectibles get boost from StockX & Shortboxed partnerships.
Poshmark Taps Into Google, Perplexity Partnerships To Boost Brand Visibility In AI Experiences Paid Members Public
Poshmark is leveraging partnerships with Google & Perplexity to boost external brand visibility & take advantage of AI-powered shopping features.
eBay UK Invests £3M To Bring OpenAI Tools & Training to Small Business Sellers With AI Activate Paid Members Public
eBay UK launches £3M “AI Activate” program to give 10,000 small businesses free AI tools and training to boost productivity and growth.
Agentic Commerce Race Is On: OpenAI Instant Checkout For Etsy & Shopify; Google Taps Poshmark For Ask Store AI Chat Paid Members Public
The Agentic AI Commerce race is on with OpenAI launching Instant Checkout for Etsy & Shopify; Google testing Ask Stores with Poshmark.
Are Your eBay Images Being Altered By AI Without Your Knowledge? Paid Members Public
eBay sellers shocked to learn AI may be altering product images without notice, raising concerns over control and transparency.
“Magical” AI Store Banners? eBay Sellers Say Not Quite Paid Members Public
Sellers push back on eBay’s “magical” AI Store Banner generator, saying it produces boring, irrelevant images with no way to edit or refine results.
