AI
How ecommerce marketplaces like eBay, Amazon, Etsy, Mercari, Poshmark, Shopify & more use AI, LLMs & Machine Learning in buying & selling experience.
Meta Launches AI Listing Tools for Facebook Marketplace — We Put Them to the Test Paid Members Public
Meta says its AI can generate Facebook Marketplace listings from photos. I tested the new tools to see how well they work.
eBay March 2026 Seller News: AI Tools & More Paid Members Public
eBay March 2026 Seller News: AI selling tools, lower Royal Mail Return rates, eBay Live in Germany and more!
OpenAI Hits Pause on “Buy in ChatGPT” Just Months After Instant Checkout Launch Paid Members Public
OpenAI pauses its “Buy in ChatGPT” experiment just months after launching Instant Checkout, as agentic commerce meets ecommerce reality.
eBay Adds AI Suggestions For Item Specifics When Relisting In Bulk Paid Members Public
Sellers notice new feature when bulk relisting ended items as eBay adds AI powered item specific suggestions to streamline listing process.
Magical Listing Revisited: Has eBay Finally Closed the AI Gap? Paid Members Public
eBay launches next-gen AI Magical Listing. Has it finally closed the gap between hype and reality?
Late to Agentic AI, eBay Adds VP AI Transformation as Competitive Gap Widens Paid Members Public
eBay adds AI Transformation leadership amid growing pressure from competitors advancing in agentic commerce.
eBay Explicitly Bans AI “Buy For Me” Agents, Updates Arbitration & Dispute Rules In User Agreement Update Paid Members Public
eBay bans AI “buy for me” agents & LLM scrapers, updates arbitration & dispute resolution rules in User Agreement update effective Feb. 20, 2026.
Microsoft Copilot Enables Agentic AI Checkout For Etsy, Shopify, PayPal & More Paid Members Public
On the heels of OpenAI Checkout In Chat, Microsoft Copilot will soon enable agentic AI checkout capabilities for Etsy, Shopify, PayPal and more.
eBay Trading Card Sellers Warn Of Rising AI-Driven Refund Scam Paid Members Public
Trading card sellers warn of a rising eBay scam where buyers use AI to fake damage photos & pressure sellers into refunds.
eBay VP Dan Leiva Exits Role Overseeing AI Customer Support To Launch Private Consulting Firm Paid Members Public
eBay loses key figure in its AI customer support push as VP Customer Service & Marketing Technology, Dan Leiva, exits to launch consulting firm.
eBay Is Doubling Down On AI Investments For 2026 As Automation Expands Across The Platform Paid Members Public
eBay plans new AI investments in 2026 through eBay Ventures & direct commercial partnerships enhancing tech capabilities, customer service & more.
eBay Chief Privacy Officer, VP AI & Data Responsibility Anna Zeiter Departs Paid Members Public
eBay's Chief Privacy Officer & VP AI & Data Responsibility, Anna Zeiter departs after 11.5 years at the company.
eBay Encourages Buyers & Sellers To Use AI For The Holidays While Quietly Updating AI Agent Policy Paid Members Public
eBay encourages buyers & sellers to "unwrap innovation" with AI this holiday season, quietly adds guardrails on how AI agents interact with site.
eBay Doubles Down On AI Customer Service Expansion To Cut Costs & Drive GMV Growth Paid Members Public
eBay is doubling down on ramping up AI powered customer service solutions to cut costs, sellers say they miss the human touch.
eBay November Seller News: Ship To PSA Vault, Germany Authentication Update, UK AI Activate & More Paid Members Public
eBay November 2025 Seller News: Direct to PSA grading & vaulting; UK AI Activate & INR protections; Germany Authenticity Guarantee shake up & more.
Incoming Etsy CEO Says AI Will Help Sellers; Many Say It’s Making Things Worse Paid Members Public
Ask Me Anything with new CEO, Kruti Patel Goyal, reveals stark divide between Etsy & sellers on platform's AI future & "keeping commerce human."
OpenAI Delivers What eBay Can't: What UK Sellers Are Saying About AI Activate Program Paid Members Public
Sellers question eBay UK’s OpenAI AI Activate rollout, asking why new AI features aren’t built into the marketplace’s own tools.
eBay Quietly Pauses AI Video Creation For Social Media Sharing, Reconsiders Seller Marketing Tools Paid Members Public
eBay has quietly paused AI video creation tool for social media sharing as they re-evaluate marketing tools for sellers.
