Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

Stealth eBay Policy Update Allows Buyers To Get Advance Refunds On Returns Members Public

eBay quietly updates refund policy to allow some buyers advance refunds on returns as questions remain about Trusted Buyer program.


eBay

Etsy Tweaks Gift Mode In August 2024 Update Members Public

Etsy's August update makes important tweaks & changes to Gift Mode features like teaser videos & messaging as sellers prep for Q4 holiday rush.


Etsy

eBay Launches New Ad Campaign For Pre-loved, Vintage & Rare Fashion Members Public

eBay hopes to draw Gen Z attention to rare, vintage pre-loved fashion on the platform with "eBay: Things. People. Love" ad campaign.


eBay

eBay Invites Competitor Meta To eBay Open Seller Conference To Pitch Instagram Social Sharing Members Public

eBay has made a quiet addition to eBay Open agenda, inviting competitor Meta to pitch sellers on using Instagram to grow their businesses.


eBay

ThredUp Beta Tests "Direct Listing" Peer To Peer Selling Members Public

Fashion resale site ThredUp tests new Direct Listing option, allowing users to sell direct to other users in peer to peer business model shake up.


News

eBay Inks Sports Collectible Content Deal With NYT's The Athletic, Raising Media Ethics & Integrity Concerns Members Public

New York Times-owned The Athletic & eBay sign exclusive sports card & memorabilia content deal; skeptical readers question media integrity & ethics.


eBay

New eBay Promoted Display Ad Banner Placement Revives Complaints About Competing Ads On Listings Members Public

eBay tests new placement for Promoted Display Cost Per Click Ads, stirring renewed seller complaints about competitor ads taking over listing pages.


eBay

Amazon Seeks Suggestions For Ask Amazon Events; Fraud Is Top Of Mind For Many Sellers Members Public

Amazon is seeking suggestions for Ask Amazon events, asking seller community what topics they'd like to see in upcoming live Q&A discussions.


Amazon

Value Added Resource Week In Review 8-18-24 Members Public

eBay Trusted Buyer Program, free auto part returns, China cross border growth, cancellation policy; Etsy Terms of Service update & more!


Week In Review

eBay Item Page Design Changes Remove Available Quantity & Sold Numbers Members Public

eBay is tinkering with the view item page design again, with users reporting Available Quantity and Sold numbers are no longer visible to buyers.


eBay

eBay Floats Free Car Parts Returns For Any Reason In New Survey Members Public

eBay considers offering free Auto Parts returns for any reason, with sellers picking up tab either directly or with increased Final Value Fees.


eBay

eBay China Growth Continues With Yuanshi Motors Club, Greater China Auto Parts Industry Summit Forum Members Public

eBay Motors continues cross border growth with Greater China Auto Parts Industry Summit & Yuanshi Motors Club to support sellers in the region.


eBay

eBay Expands Time For Buyers To Cancel Orders But Will Give Sellers Feedback Protection If They Decline Members Public

eBay updates cancellation policies, allowing buyers to request to cancel an order any time before it's marked as shipped.


eBay

Does eBay Have A Secret Trusted Buyer Program That Gives Some Users Special Perks? Members Public

A recent eBay support experience raises questions about existence of Trusted Buyer program that may override payment requirements & other policies.


eBay

eBay Adds UPS Ground Saver SurePost Shipping Labels For Sellers Members Public

eBay sellers can now purchase UPS Ground Saver (previously SurePost) labels directly through the platform - here's what you need to know!


eBay

eBay Head of Business Development Gives Sellers Tips To Jumpstart Slow Sales Members Public

eBay Head of Seller Business Dev shares tips to jumpstart slow sales from listing & shipping strategies to pricing, sourcing, & Promoted Listings.


eBay

New Etsy Terms Of Use, Seller & Shipping Policy Updates Effective September 15, 2024 Members Public

Etsy has updated Terms of Use, Seller & Shipping policies impacting FedEx Smartpost claims, gift cards, arbitration & more as of September 15, 2024.


Etsy

Value Added Resource Week In Review 8-11-24 Members Public

eBay search redesign, AI policy enforcement, MN delivery fee error; Amazon storage overage fee; Poshmark Listing Streaks; Funko settlement & more!


Week In Review
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