Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

PayPal Experiences Major Outage, Multiple Systems Impacted 11-21-2024 Members Public

PayPal is currently experience a major outage impacting multiple systems and products for users across the globe.


PayPal

eBay Rolls Out AI-Powered Tech Support Chat For Developers Members Public

eBay introduces AI technical support chat assistant for developers, providing 24/7 self serve help directly in the Developer Program experience.


eBay

eBay Canada Drops Ball On Entrepreneur Of The Year Awards, Leaving Winners In The Lurch Members Public

An eBay Canada Entrepreneur Of The Year winner shares disappointing experience, says lack of engagement is pushing her to diversify away from the platform.


eBay

Amazon Freezes Referral & FBA Fees For 2025, Admits Some 2024 Changes Went Too Far Members Public

Amazon sellers are getting an early Christmas present with no increases to Referral & FBA fees & some fees for large, bulky items being lowered.


Amazon

eBay UK Eyes Fast-Moving Consumer Goods Amidst Buyer Fee Monetization Push Members Public

eBay UK looks for Fast-Moving Consumer Goods manager to bring in key FMCG brands for long-term deals - could Amazon Prime-like offering be part of buyer fee plans?


eBay

eBay Evo: Does New Modern, Simple Design Still Deliver Experience Users Need? Members Public

eBay Evo is a new brand design system aimed at attracting younger shoppers, but does it still deliver critical functionality longtime users need?


eBay

USPS January 2025 Rate Increase - Parcel Select, Ground Advantage, Priority Mail & More Members Public

USPS rate increases for Ground Advantage, Priority Mail & more January 19, 2025 - side by side comparison.


USPS

eBay Expands Magical AI Bulk Listing To More Categories, But Results Still Show Limitations Members Public

eBay is expanding AI "Magical Bulk Listing" to include more categories, but demo shows the tool has limitations, still requires manual inputs.


eBay

Value Added Resource Week In Review 11-17-24 Members Public

eBay ad fee hikes, employee rights investigation, Riverty payments in Germany; Canada Post strike; Etsy Credit; BigCommerce layoffs & more!


Week In Review

Etsy Adds Compare With Similar Items Module To Listings In App, Directing Buyers To Competing Items Members Public

Sellers spot new way Etsy may be directing potential buyers to competitors, with new "Compare With Similar Items" module added on listings in app.


Etsy

Etsy Credit Refunds Hit Snags, Hurt Seller Cash Flow Members Public

Etsy Credit refunds rollout is not going smoothly, causing confusion & delays for buyers & hurting cash flow for sellers.


Etsy

eBay Hikes Promoted Listings Priority Cost Per Click Ad Bid Minimums 10X With No Notice To Sellers Members Public

eBay sneaks in Promoted Listings Priority Cost Per Click minimum bid hike in Q4 holiday season, squeezing sellers to make up revenue shortfall.


eBay

Keep US Posted Advocacy Takes Comedic Turn To Support USPS SERVES US Act Members Public

Keep US Posted uses humor to draw attention to $9.5 Billion USPS losses, calling for an end to mismanagement in new video.


USPS

eBay Investigated For Potential Employee Rights Violations, 401K Underperformance Members Public

Don Bivens PLLC is investigating eBay for potential employee rights violations related to 401K underperformance & other employee benefit issues.


eBay

eBay Germany & Riverty Monthly Invoice Payments: What Sellers Need To Know Members Public

eBay Germany has partnered with Riverty to give buyers more flexible payment options with monthly invoicing - here's what sellers need to know.


eBay

eBay Sellers Feel Pinch As 2024 Holiday Guide Pushes More Ads At Higher Rates Members Public

eBay sellers feel ad rate pinch as once again they're left depending on ever increasing costs for Promoted Listings ads to drive seasonal sales.


eBay

eBay's Q4 GMV Gambit: Big Discounts To Convert Sellers Into Enthusiast Buyers Members Public

eBay willing to spend big to goose Q4 GMV & Active Buyer stats, turning casual sellers into "enthusiast buyers" with hefty discount coupon offer.


eBay

BigCommerce Undertakes Mass Layoff Despite Growing Revenue In Latest Earnings Release Members Public

BigCommerce announced Q3 2024 earnings last week, revealing they have initiated a round of layoffs despite growing revenue 7% year over year.


BigCommerce
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