Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

eBay Holiday Treasures: Curated Influencer Picks Highlight Unique Gift Ideas Members Public

eBay taps influencers for Holiday Treasures curated gift guide highlighting unique pre-loved items as part of Things. People. Love campaign.


eBay

Mercari 2025: How Leadership Shakeup, Japan Updates Could Shape US Marketplace Future Members Public

With tumultuous 2024 & big changes coming in 2025, could recent updates to Mercari Japan hint at what's in store for US marketplace in coming year?


Mercari

Whatnot Recaps 2024, Shares Hot Trends Heading Into 2025 Members Public

Whatnot recaps 2024 growth, shares hot trends and how livestream shopping is bringing communities together as we head into 2025.


Whatnot

eBay Shipping Label & Messaging Errors 12-19-24 Members Public

eBay users are experiencing problems with printing shipping labels and sending messages, adding stress to last minute holiday selling.


eBay

Big Changes To eBay Pre-Owned Fashion Conditions Coming In 2025 Members Public

Fashion sellers are in for some big changes in 2025 as eBay expands condition grading requirements to include pre-owned fair, good, & excellent.


eBay

eBay Unwraps Personalized Selling Stats For 2024: Is Every Seller In The Top 5%? Members Public

eBay sent out personalized messages to sellers today, celebrating their success on the site in 2024 - but some say the math doesn't check out!


eBay

Sellers Outraged By Amazon FBA Reimbursement Update That Changes Calculation For Lost & Damaged Items Members Public

Amazon FBA inventory reimbursement policy update for 2025 sparks seller outrage with changes to how value for lost or damaged items is calculated.


Amazon

eBay Tests AI Generated FAQs In Search Results Members Public

eBay continues testing ways to integrate generative AI with users noticing a new FAQ module displaying in some search results on the mobile app.


eBay

eBay's New Saved Feed Page Annoys & Confuses Buyers, Pushes Irrelevant Visually Similar Results Members Public

eBay rolls out new Saved Feed page, users say it's confusing, not useful & pushes them toward irrelevant sponsored visually similar results.


eBay

eBay UK Limits Multi-Buy Discounts To Businesses Amid Private Seller Crackdown Members Public

eBay UK takes more steps to differentiate private & business sellers with multi-buy discount limitations to"encourage" businesses using private accounts to upgrade.


eBay

Etsy Forcing Many Stores Into Vacation Mode, Stopping Crucial Holiday Sales Members Public

Etsy forces shops into vacation mode with no warning or explanation, bringing sudden sales stop in crucial final days to meet holiday deadlines.


Etsy

eBay Marketing Terms Update December 2024: More Wiggle Room, Less Transparency For Future Ad Rate & Attribution Changes Members Public

eBay Marketing Terms update: Promoted Listings attribution 2025 expansion & more wiggle room to raise future ad rates with no notice to sellers.


eBay

eBay Tests Autoplaying Video Thumbnails For Ads On Listing Pages & In Search Members Public

eBay tests new way of drawing attention to ads on listings & search, with some thumbnails showing autoplaying video instead of static item image.


eBay

Value Added Resource Week In Review 12-15-24 Members Public

eBay Trade In, shipping label glitches, invoice changes; Mercari backtracks on fees; UPS Canada surcharge; Canada Post strike update & more!


Week In Review

eBay UK Launches Trade In Program For Old Phones In Partnership with Fonehouse Members Public

eBay UK launches program allowing users to trade in old tech for vouchers that can be used to purchase new devices in partnership with Fonehouse.


eBay

eBay QR Codes Fail As Sellers Experience Shipping Glitches For The Second Day In A Row Members Public

eBay sellers experience shipping glitches for second day in a row as QR codes are not recognized when taken to the post office to print labels.


eBay

Walmart Points Finger At Amazon In Effort To Get Sellers' Organized Retail Crime Suit Tossed Members Public

Walmart alludes to Section 230 protections, deflects blame to Amazon in bid to get sellers' organized retail crime class action suit dismissed.


Walmart

UPS Adds Demand Surcharge, Suspends Pickups For Canada As Postal Strike Continues Members Public

UPS adds Canada demand surcharge & pick up restrictions as postal strike drags on & online sellers struggle through critical holiday shipping period.


UPS
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