Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

Incoming Etsy CEO Says AI Will Help Sellers; Many Say It’s Making Things Worse Members Public

Ask Me Anything with new CEO, Kruti Patel Goyal, reveals stark divide between Etsy & sellers on platform's AI future & "keeping commerce human."


Etsy

Etsy Testing "Instant" Transfers, Giving Select US Sellers Faster Payout Option - For A Fee Members Public

Etsy is testing new Instant Transfer feature, giving select US sellers option to get their funds into their bank accounts faster - for a fee.


Etsy

Cyberstalking Case Moves Forward: Security Staff Settle; eBay & Ex-Execs Face 2026 Trial Members Public

Partial settlement reached in eBay cyberstalking lawsuit as 4 more ex-security staff settle, eBay Inc & former execs head to trial in 2026.


eBay

eBay UK Introduces Smart Shipping For Businesses, Tweaks Buyer Fee For Private Sales Members Public

eBay UK expands HubEurope partnership with Smart Shipping for business sellers, makes more changes to Buyer Protection Fees on private sales.


eBay

eBay Loses Key Product Marketing Manager & Seller Advocate As Chuck Van Pelt Takes New Path Members Public

eBay to lose key Product Marketing Manager & Seller Advocate as Chuck Van Pelt is leaving the company after 10 years to take a new path.


eBay

OpenAI Delivers What eBay Can't: What UK Sellers Are Saying About AI Activate Program Members Public

Sellers question eBay UK’s OpenAI AI Activate rollout, asking why new AI features aren’t built into the marketplace’s own tools.


eBay

eBay Transaction Losses Spike 19% As UK Buyers Notice Change In Simple Delivery Damage Claims Members Public

eBay Q3 2025 earnings revealed rising transaction losses as UK buyers notice possible Simple Delivery policy shift on refunds for loss or damage.


eBay

Value Added Resource Week In Review 11-2-25 Members Public

eBay Q3 2025 earnings, Promoted Listings update; UPS USPS Ground Saver deal; Etsy CEO shakeup; Poshmark's 1st Chief Product Officer & more!


Week In Review

Etsy Tests "Top Buyer" Badge, Nudging Sellers To Prioritize Customer Service For High Spenders Members Public

Etsy is testing "Top Buyer" badge, highlighting higher spending shoppers & encouraging sellers to give them priority customer service.


Etsy

eBay Moves Ads, Item Specifics & Description Placement In Item Page Design Test Members Public

eBay rearranging order of how ads, descriptions and item specifics are displayed to buyers on View Item page in undisclosed Q4 testing.


eBay

Discount Fashion Retailer & eBay Mega-Seller BHFO Closes Up Shop Amidst Economic Challenges Members Public

BHFO, one of eBay's top fashion sellers, is closing up shop, with CEO Stacie Sefton citing economic pressures for end of 23 year old business.


News

UPS Reaches "Preliminary Understanding" With USPS To Resume Ground Saver Delivery Partnership Members Public

Almost a year after expired contract fallout, UPS & USPS are patching things up with "preliminary understanding" to resume Ground Saver delivery partnership.


UPS

eBay Q3 2025 Earnings: GMV Growth Overshadowed By Uncertain Long-Term Trends & Weak Q4 Outlook Members Public

eBay's Q3 2025 earnings showed GMV growth but concerns about long-term trends & weaker than expected Q4 shopping outlook drag share price down.


eBay

Etsy CEO Josh Silverman Announces Exit Ahead Of Q3 Earnings Report Members Public

Etsy CEO Josh Silverman to step down at the end of the year with current Chief Growth Officer, Kruti Patel Goyal, taking the helm in 2026.


Etsy

eBay Promoted Listings Ad Attribution Changes Coming To US & Canada In 2026 Members Public

eBay is making major changes to Promoted Listings ad attribution for US & Canada in 2026 as revenue generating desperation grows.


eBay

Top Pre-Loved Fashion Seller In Spotlight As eBay Media Strategy Ramps Up Members Public

Top pre-loved men's fashion reseller, Technsports, featured in CNBC Make It spotlight as eBay ramps up C2C initiatives & media strategy.


eBay

Poshmark Names eBay, GlassDoor Alum Heather Friedland As First Chief Product Officer Members Public

Poshmark's executive leadership evolution continues with Heather Friedland appointed as the company's first Chief Product Officer.


Poshmark

eBay Quietly Pauses AI Video Creation For Social Media Sharing, Reconsiders Seller Marketing Tools Members Public

eBay has quietly paused AI video creation tool for social media sharing as they re-evaluate marketing tools for sellers.


eBay
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