Ecommerce Marketplace Week In Review 4-24-22

Liz Morton ~ Founder
Liz Morton ~ Founder


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Welcome to the Value Added Resource ecommerce marketplace news week in review!

eBay

eBay community members are alarmed at the number of listings they are finding being blocked by ad blockers - has something changed in the way eBay displays listings that is trigging false positives and blocking both Promoted Listings and organic, non-promoted items in search results?

Are eBay Listings Being Blocked By Ad Blockers?
eBay sellers are concerned Promoted Listings are being blocked by ad blockers at an alarming rate.

Sellers are also concerned with an ongoing technical issue that is preventing them from adding combinations to existing variation listings and creating new ones.

eBay Problems With Variation Listings Add Combination
eBay sellers report glitch preventing adding combinations to variation listings & creating new variations.

eBayUK announced the per order fee for business sellers in the Home, Furniture and DIY category will be dropping to 10p for sales £10 or less.

eBay UK Lowers Per Order Fee For Home, Furniture & DIY
eBay UK announces per order fee for business sellers in Home, Furniture & DIY dropping to 10p for sales £10 or less.

eBay's very first live stream shopping event back in December wasn't a roaring success, but nevertheless, Natasha Leggero & Moshe Kasher will be back again on April 28th for another round of awkwardly attempted jokes about married life and cheesy infomercial gimmicks.

eBay ‘Better Than New’ Live Shopping Event April 28
eBay plans another Facebook exclusive Certified Refurbished live stream shopping event April 28th 4 PM PDT/7 PM EDT.

Speaking of gimmicks - eBay has tossed their 30 day presale policy out the window once again, this time by partnering with Metazoo for an exclusive 60 day presale mini Wilderness booster box featuring eBay logos and promoted by eBay with paid sponsored content advertising.

No word yet on if eBay will be extending the eBay Money Back Guarantee to 60 days for these purchases as well or if, like so many before them, these buyers will just be out of luck if they don't receive the preordered items in the time promised.

eBay Partners With Metazoo On Wilderness Booster Presale
eBay’s partnership with Metazoo shows no qualms in bending rules & violating presale polices for fun & profit.

Other News

A new report from the Office of the Inspector General highlights troubling trends in USPS Change of Address requests being used for fraud and identity theft.

Does USPS Change Of Address Put Your Identity At Risk?
A new OIG report highlights troubling trends in USPS change of address requests used for fraud & identity theft.

PayPal suffered a major outage this week that caused minor panic as it temporarily removed the option for buyers to pay with PayPal on eBay.

PayPal No Longer Available Payment Option On eBay?
eBay users notice PayPal is no longer showing on listings as an available payment option.

Bonanza announced it will promote a sitewide Spring Sale May 4th-11th.

Bonanza Announces Spring Sale May 4-11
Bonanza will promote sitewide spring sale May 4th-11th open to all sellers who wish to participate.

Etsy COO Raina Moskowitz's blog post entitled Delivering Value To Etsy Sellers may not have explicitly mentioned the Etsy Seller Strike, but it's plain to see the pressure of public scrutiny has had an impact.

Etsy Responds To Strike - Sort Of
Etsy COO Raina Moskowitz didn’t explicitly mention the Seller Strike, but pressure of public scrutiny is plain to see.

Updates

This week there were a few updates to previous stories as well.

For tax day, I wrapped up my investigation into fraudulent eBay accounts created with stolen identities that resulted in unsuspecting victims receiving 1099-K forms when they never knowingly sold anything on the platform.

Out of 76 reports, 41 mentioned dollar amounts listed on the 1099-K - total financial impact from those reports ~ $750,000 with the highest one reported at $180,000. And that's likely just a drop in the bucket.

Received An eBay 1099-K But Never Sold On The Platform?
eBay sends 1099-Ks to some who didn’t create accounts or sell on the platform - have stolen IDs been used for fraud?

eBay's recent proxy statement shows soon to be ex-Chief Product Officer Pete Thompson stands to receive a very generous ~ $27 Million severance package upon his exit at the end of this month (assuming involuntary termination).

eBay Loses SVP Chief Product Officer Pete Thompson
eBay SVP Chief Product Officer Pete Thompson will be leaving the company at the end of April.

Despite seller protests, eBay has begun forced migration to the Unified Listing experience with no option to return to the Classic Listing Form, which is set to be retired "soon."

eBay Classic Listing Form’s Days Are Numbered
eBay for Business podcast confirms Classic Listing form will be retired eventually, replaced by Unified Listing Experience.

eBay has finally launched a pilot program test of the reduced fee social sharing initiative in Australia.

Would you post eBay listings to social media for reduced fees?
eBay’s 2.5% FVF social sharing incentive has no official release date, but sellers are already weighing pros & cons.

And finally - after much confusion and consternation, eBay was forced to reverse course on their decision to limit the $0.30 per order fee refund on cancellations.

Chalk up a big win for the power of sellers using their voices! Glad to see eBay finally took "seller feedback" into consideration and did the right thing on this one.

eBay Fee Refund For Canceled Orders Has One Big Exception
Sellers discover “gotcha” in new policy refunding $0.30 per transaction fee for cancellations - and they are not happy!

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