eBay Seller News Week In Review 12-26-21

This week I took a little time off to spend with family and enjoy the holidays - I hope you all did too!

Shipping

Shipping was a big topic this week as the holiday rush finally came to a close.

The weekly eBay community chat revealed some helpful information about what to do if a buyer requests to delay shipment of an order.

What To Do If An eBay Buyer Requests Delayed Shipment

Sellers can appeal late shipment dings as long as the buyer’s request for delay was made through eBay messages.

Value Added ResourceLiz Morton

eBay provided an update on 2022 carrier surcharge and rate changes.

eBay Updates Sellers On 2022 Shipping Carrier Rate Changes

eBay updates sellers on 2022 shipping carrier surcharge and rate changes.

Value Added ResourceLiz Morton

And some sellers were confused when they could not print shipping labels for December 24th.

Can’t Print eBay Shipping Labels For December 24th

eBay sellers report being unable to print labels for December 24th.

Value Added ResourceLiz Morton

It seems that eBay's answer to previous seller concerns about possible post office closures was to simply make 12/24 a "holiday" but that caused problems for sellers who could still ship that day.

Seller News & Updates

eBay released a new privacy policy update, effective 12/23/21.

Most of the changes appear to be cleaning up language around payments to remove mention of PayPal and also a few updates for international policies to reflect differences between UK and EU requirements.

Also of note is the addition of the use of port scanning technology, something that had previously raised eyebrows last year when it was discovered that eBay may scan users computers for open ports that could allow remote desktop access.

eBay Privacy Policy Update December 23 2021

eBay has a new privacy policy update, effective December 23, 2021.

Value Added ResourceLiz Morton

Users were left scrambling when eBay suddenly disabled the search by image function in both Android and iOS versions of the mobile app with no notice or warning.

eBay Disables Search By Image In Mobile App

eBay has temporarily disabled the search by image function in both the Android and iOS versions of the mobile app.

Value Added ResourceLiz Morton

Many sellers have said they used this feature to look up items while sourcing at garage sales and thrift shops, some even going so far as to say the loss of the image search may curtail their selling activity on the platform.

eBay has given no answers about why the feature was disabled, but they have said it is "temporary" and their intention is to bring it back at some point, they just don't have a timeframe of when that will happen.

Finally, as 2021 winds down, a look at where this whole crazy idea started, why I do what I do, and what 2022 holds for Value Added Resource.

Scrutineering 101: How To Win Friends & Influence Corporations

Reflections & observations on the power of sellers to effect positive change in the eBay marketplace.

Value Added ResourceLiz Morton

Thanks for reading! Likes, comments, and shares are always appreciated.

Tips, stories, or guest post ideas? Contact me!

Follow Value Added Resource on Twitter & Facebook ✔