Liz Morton ~ Founder

With 16 years of experience managing multi-million dollar ecommerce operations, Liz is a trusted source for expert insights, commentary, industry analysis & the latest ecommerce marketplace news.

eBay UK Glitch Removes Filters From Category Navigation Pages Members Public

eBay UK buyers perplexed by glitch that has removed filters when using category pages to browse the site.


Will eBayUK Protect Sellers From Royal Mail Pricing & Tracking Snafu? Members Public

UK sellers report eBay not updating Royal Mail pricing after yesterday's increase, tracking systems down.


Artisans Cooperative Launches Handmade Marketplace Beta Members Public

Artisans Cooperative has launched the beta version of their Etsy alternative handmade marketplace!


eBay Email Bounces Seller Hub Feedback On Changes & Updates Members Public

eBay Seller Hub "tell us what you think" feature bounced emails - does eBay really care about seller feedback?


Pitney Bowes Investor Pressure Leads To CEO Shakeup Members Public

Pitney Bowes CEO Marc Lautenbach steps down after months of investor pressure calling for leadership & strategy changes.

Pitney Bowes

Amazon Gift Card Confirmation Emails Raise Hacking Concerns Members Public

Poorly worded Amazon email meant to warn of fake gift card scams backfires, raising hacked account concerns.


Value Added Resource Week In Review 10-1-23 Members Public

eBay Open, Fall Update, EPA lawsuit; Amazon FTC antitrust, holiday returns; Etsy handmade policy, Optimize Prices & more!

Week In Review

When Will Amazon Announce 2023 Extended Holiday Returns? Members Public

Will Amazon announce 2023 extended holiday returns before Prime Big Deal Days October 10-11?


eBay To Bring Better Than New & Imperfects Pre-Loved Fashion Initiatives To US Members Public

eBay plans to bring pre-loved fashion initiatives like Imperfects & Better Than New from UK to the US.


eBay Buyers Not Receiving Saved Search Emails Members Public

eBay buyers report not receiving saved search emails, support is unaware despite 2 month old tech ticket.


eBay Open 2023 Day 3 Recap Members Public

eBay Open Day 3 recap - Trust & Safety, seller-led training, breakouts & a final keynote seller panel


eBay Item Specifics Limited In Listing Form, Only Available When Revising Members Public

eBay sellers report listing form changes removed critical item specifics fields, now only available when revising.


Etsy Launches Optimize Prices Beta, Sellers Balk At Price Suggestions Members Public

Etsy testing new Optimize Prices feature, sellers say comparisons are flawed & not helpful for their businesses.


eBay Faces Potential Class Action From Shareholders In Wake Of EPA Claims Members Public

The Schall Law Firm is investigating if eBay breached its fiduciary duties to shareholders in wake of EPA lawsuit.


eBay Open 2023 Day 2 Recap Members Public

eBay Open 2023 Day 2 Chief Business Strategy Officer Stef Jay, CMO Adrian Fung, VP Buyer Experience Blair Ethington & more!


eBay Updates Authenticity Guarantee To Flag Listing Discrepancies Members Public

eBay updates Authenticity Guarantee with transparency for buyers & sellers about listing discrepancies found by authenticators.


eBay Category Changes Coming In October 2023 Members Public

eBay Fall 2023 Seller update includes category changes effective October 24 - here's what you need to know!


eBay Open 2023 Day 1 Recap Members Public

eBay Open 2023 Day 1 keynote from CEO Jamie Iannone, SVP Global Jordan Sweetnam, VP Seller Experience Xiaodi Zhang & more!